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How To Use Ping To Test Your Internet Connection

Article Rating: 2 / 5 Votes: 54

Ping is a means of determining whether a specific IP address is accessible. It works by sending a packet to the specified address and waiting for a reply. A ping is used primarily to troubleshoot Internet connections when you are having problems viewing your Web site online.

To perform a ping:

1. Connect to the Internet

2. Open a command prompt

  • Windows NT/2000 – Click on Start, select Run, type cmd in the text box, then click on the OK button
  • Windows 95/98 – Click on Start, select the MS-DOS icon

3. At the command prompt, type:ping -| 1500

where “yourdomain” is the domain name for your Web site

4. You should see the following response:



Pinging [] with 1500 bytes of data:


Reply from bytes=1500 time=140ms TTL=118


Reply from bytes=1500 time=120ms TTL=118


Reply from bytes=1500 time=101ms TTL=118


Reply from bytes=1500 time=130ms TTL=118


If you are unable to perform a ping, there could be several reasons including, problems with:

  • Your Local network connection
  • Your ISP
  • Your local reouter
To help determine if it’s a routing problem you can perform a Traceroute. For more information, review the article How To Perform A Traceroute How To Perform A Traceroute 

If you successfully perform a ping but still cannot view your Web site online, please contact Network Solutions Technical Support at 1.866.391.HELP to further troubleshoot the problem.

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