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Managing WHOIS Records

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How To View Or Update WHOIS Contacts


 

How To View Or Update WHOIS Contacts

 

To view or update your WHOIS contacts:

1. Log in to Account Manager

2. Click on the "Account Settings" tab

3. Click on the "Whois Contacts" link

4. If you have multiple accounts click on the radio button next to the account you wish to update the whois contacts for and click Manage Contacts

5. Select the check box next to the domain name(s) you want to update then click on the Edit button

6. Select the radio button next to the contact you want to update, Administrative Contact, Technical Contact or both, then click on the Go button:

7. Select the radio button next to Yourself if you want to be the contact, or select the option that describes how you will identify the contact (e.g., already has access, NIC handle, or User ID) then click on the Continue button:

8. If you want to assign someone who is not already associated with Network Solutions® and isn't identifiable by the options provided, or you want to create alternate contact information for yourself using a valid email address, click on the create a new user link below the box:

a.      Click on the Log Out button

b.      Enter a User Id in the Enter User Id text box

c.       Enter a password in the Enter new password text box

d.      Re-enter a new password in the Re-enter new password text box

e.      Select a security question from the Select your password security question drop down menu or Create your own question

f.       Type the answer to the question in the Enter your response text box

g.      Click on the Save button

h.      Type the profile information in the appropriate text boxes for the new user then click on the Save button

i.        Click on the link Go to Account Manager Home and repeat Steps 4-7

9 . If you selected:

·         Yourself - you will see an on screen confirmation

·         Another person you select with access to this account - select the radio button next to the person then click on the Save button and you will see an on screen confirmation

·         Another person you select by entering a valid NIC handle - type the NIC handle in the text box then click on the Continue button and you will see an on screen confirmation

·         Another person you select by entering a valid User ID - type the User ID in the text box then click on the Continue button and you will see an on screen confirmation

Your WHOIS Contacts have been updated.

Please Note:

Any Account Contact of record can update the WHOIS information.