Search Support
contact us

Let Us Make it Easy for You. Call 1-877-898-3290 for MyTime Support™. Learn More

If I have accidentally deleted my SSL Certificate "private key", what should I do now?

Article Rating: 1 / 5 Votes: 14

First check your backups and see if you can reinstall the "private key". If you don't know how to re-install the key from your backups, then contact your system administrator, or your Web server software vendor for technical support. The only alternative course of action is a reissuance of the SSL Certificate. To reissue your SSL Certificate, you will need to create a new CSR, and then log in to your SSL Account Manager and follow the instructions to reissue an SSL Certificate.

Please contact us at sslsupport@networksolutions.com or call 1-877-228-1023 for assistance.