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Installation on Microsoft® Exchange 2010

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Installing a certificate on Microsoft® Exchange 2010

You will have received your certificate file from us, usually named 'your_domain_com.cer'. Alternatively, you may have received it as several files: 'your_domain_com.crt' and intermediate certificates UTNAddTrustServer_CA.crt and NetworkSolutions_CA.crt.  The root certificate AddTrustExternalCARoot.crt may also be provided.

Copy the file(s) you received to the server, we suggest to the main drive - C:\

  1. Open the Exchange Management Shell. This is done by clicking 'Start' > 'Programs' > 'Microsoft Exchange Server 2010' > 'Exchange Management Shell'. 
  2. Click the link for 'Manage Databases', and then 'Server Configuration'. 
  3. Select your certificate from the list at the bottom-middle of the screen. Click 'Complete Pending Request' from the right-hand menu, or right-click on the certificate and choose 'Complete Pending Request'. 
  4. When the wizard starts, choose your certificate file, usually named 'your_domain_com.cer' and click 'Complete'.

 

  1. Select your certificate again from the list at the bottom-middle of the screen. Click 'Assign Services to Certificate' from the right-hand menu, or right-click on the certificate and choose 'Assign Services To Certificate'. 
  2. Check or uncheck the services required, and click 'Assign'

  

  1. Click 'Finish' on the final stage of the wizard, and the certificate will be correctly installed and assigned. 

Notes:
Often Microsoft® Exchange 2010 will show an error message stating that 'The source data is corrupted or not properly Base64 encoded.' when completing the Pending Request. This error is incorrect and can be ignored.

If you use an ISA server in front of your Exchange server(s), you will need to export the certificate from Exchange onto the ISA server, and import. When doing so, you must be sure to include the whole certificate chain.