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Learn About MessageGuard

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MessageGuard Setup Guide

Thank you for choosing MessageGuard®, powered by Network Solutions.

MessageGuard® Features

  • Easy to use - Displays a Send Secure button on your Network Solutions® Webmail toolbar, so sending an encrypted e-mail message is as simple as clicking a button.
  • Anyone can receive - Sends secure e-mail messages to anyone, even non-MessageGuard subscribers, regardless of their e-mail service provider.
  • User friendly - Allows recipients to open MessageGuard secure e-mail with ease, No need to exchange security keys, certificates or passwords.
  • Flexible - Lets you choose which e-mails to send securely. You retain the option to send conventional, unencrypted e-mail.
  • Industry compliance - Can assist you in meeting the e-mail regulatory requirements of HIPAA, GLBA, California SB-1386, & Sarbanes-Oxley.
  • State of the art - Utilizes new user-friendly Identity Based Encryption (IBE) key protection as well as industry standard Advanced Encryption Standard (AES).
  • No special software required - Works with Network Solutions® Webmail, Outlook®, and Outlook® Express.

 

Setting Up MessageGuard®

In order to begin using MessageGuard you must first log in to Account Manager to configure your subscription(s). Follow the steps below.

  1. Log in to Account Manager
  2. Next, click the You Have Updates & Alerts link in the top navigation
  3. In the "Configure Purchases" section, click the Go button for Unassigned MessageGuard.
  4. In the "Unassigned MessageGuard Services" section, click Assign to E-Mailboxes link.
  5. Enter and confirm the e-mail address for each MessageGuard you are setting up.
  6. Click Save to complete the process.

 

Setting Up for External E-Mail Services

If you are using Network Solutions Webmail as your only e-mail interface, you are done. If, however, you use an external e-mail service such as Outlook® or Outlook Express in addition to Webmail you'll also need to download and install the Outlook® plug-in for each of your subscriptions.

To download and install the plug-in(s) to use with Outlook® or Outlook Express:

  1. Click My Products & Services in the top navigation
  2. Next select My Email below
  3. In the "E-Mail Services" section, click Manage in the MessageGuard line.
  4. In the "Assigned MessageGuard Services" section, click on the configured MessageGuard subscription you wish to access (your subscription(s) will appear as a link).
  5. Click Download plug-in.
  6. Follow the "Plug-in Download & Installation Instructions" on the screen.

 

Additional Information

If you have any questions that we have not answered, or need additional assistance, please e-mail us anytime at customerservice@networksolutions.com or call us at 1.866.963.7724 Monday through Friday between 8:00 a.m. and 6:00 p.m. EST.

Once again, thank you for choosing Network Solutions. We are committed to providing you with the solutions, services, and support to help you succeed online.