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MyTime Support Service List

MyTime Support™ Services

These are just a few of the ways MyTime Support can help you make the most of your Network Solutions products. Give us a call at 1-877-353-9732 and one of our consultants will help you choose the service that is right for you.

Hosting 

Service

Service Description

Price

SSL Installation

Completing your SSL installation on your third party server.

$135

Plugins and Themes

Installing or fixing plugins and themes for popular content management systems such as Joomla!® and Wordpress®.

$99.99

301 Redirects

Incorporating a 301 redirect into your website code. A redirect may be needed if you are moving your website to a new location or if you have multiple domains directing to the same top level domain.

$59.99

Sharepoint® Server Functions

Performing common server functions such as creating groups or users or setting permissions in Sharepoint®.

$99.99

Update Hyperlinks, Images, or Text

Making minor updates to hyperlinks, images, or text on your website.

$59.99

Install Analytics Code

Installing third party tracking such as Google® Analytics on your website.

$59.99

Chron Jobs

Creating chronological jobs for you to perform such automated tasks as optimizing tables or importing/exporting databases.

$59.99

Content Recovery

Recovering content from your expired hosting package .

$59.99

File Upload/Content Transfer

Uploading files to your Network Solutions® hosting package or transfering files from an existing hosting package to a Network Solutions hosting package.  Allowable file extensions include doc,wpd, pdf, xls, txt, ppt, pps, zip, tar, vsd, wmf, gif, jpg, jpeg, bmp, psd, tif, tiff, eps, es, png, swf, fla, mp3, aac, mp4, wav, wma, mov, mpg, mpeg, avi, htm, html.

$99.99

Fix or Replace Broken Form Mail Scripts

Helping you adjust forms on your website to ensure the form details are being properly emailed to the right place.

$59.99

Website Move - Including Database

Transferring your website and database from one Network Solutions® hosting package to another.

$174

Custom Website Code Troubleshooting

Identifying the underlying code error and either resolving the error or providing a quote to repair the identified error.

$59.99

Open Source Application Updates

Performing version updates to third party open source applications, such as WordPress® or Joomla!® content management systems that are installed in your Network Solutions hosting package.

$59.99

Advanced DNS Management

Modifying dns records in order to add new hosts to the domain, changing IP addresses, or modifying where email messages are delivered.  This option is helpful if you want to keep one of your Network Solutions® services active (e.g., your emailbox) and host your other service (e.g., your website) with another provider.

$99.99

Websites

Service

Service Description

Price

Custom Website Code Troubleshooting

Identifying underlying code errors and either resolving the error or providing a quote to repair the identified error.

$59.99

Adding, Deleting, or Renaming Pages

Adding, deleting, or renaming pages on your Image Café® or Website Builder site. Includes up to 10 pages. Added pages will utilize the customer selected template.

$59.99

Transferring Text From your Current Website

Copying text from your current website, reformatting it, and uploading it to your new website. Includes up to 5 pages of text at 500 words per page.

$99.99

Global Copy Updates

Editing the same piece of text on every page.  Example:  phone number, address, company name, etc.  These text changes should not be in an image.  Text changes for the same item across five pages.

$99.99

Text Integration

Adding requested text to a page on your website.  This is a one time fee, per page.

$59.99

Password Protection

Password protecting your pages on your ImageCafé® or Website Builder site. Includes the creation of one user and adding password protection to up to 10 pages.

$99.99

Copying Content

Copying content from one Image Café®/Website Builder  website to a new /existing Network Solutions® hosting or website package.

$59.99

Form Creation or Editing

Editing or creating a form on your ImageCafé® or Website Builder site. Price includes 1 form, up to 15 fields on the form.

$59.99

Text or Image Links

Editing, creating, or deleting up to 15 text or image links on your existing Image Café® or Website Builder site.

$59.99

Tables or Text Box Edits

Editing tables or text boxes on your ImageCafé® or Website Builder site.

Call for details

Image Editing

Editing or resizing images on your ImageCafé® or Website Builder site. Price is for five images.

$59.99

Image Fader

Developing an image fader and incorporating it onto your website.  A fader allows you to display multiple images in one location by using a fade technique to transition between them.  This service includes up to 5 images that you provide and can be used on Image Cafe®, Website Builder, Joomla® or Wordpress® sites.  For additional images or graphics, please call for details.

$174

Creating Slideshows

Creating a slideshow using the Image Café® or Website Builder tool. Slideshows may contain up to 10 images. Images provided by customer.

$99.99

SEO Consultation and Site Updates

Reviewing SEO Tools, assisting with keyword selection and modifying SEO keywords in a global fashion on your Website Builder or ImageCafé® site. We will also update up to 10 page titles as part of this service.

$99.99

Design a Custom Header or Footer

Adding unique design elements to your existing Image Café® or Website Builder website.

Call for details

ImageCafé® Consultation

A consultation including: how to create home and sub pages, how to use the image and page master tools, how to modify colors, fonts and layouts and will answer any questions you have about using the tool effectively.

$99.99

Website Builder Consultation

A consultation including: how to create home and sub pages, how to use the image and page master tools, how to modify colors, fonts and layouts and will answer any questions you have about using the tool effectively.

$99.99

Inserting Multimedia

Uploading provided multi-media on your existing ImageCafé® or Website Builder website. Service includes placement of two multi-media files.

$59.99

In Page Link Navigation

Using links to navigate on the same page in an Image Café® or Website Builder website (also called anchor tags). Service includes placement of 10 anchor tags.

$59.99

App Gadgets/Widgets Consultation

A consultation including: how to choose, install and utilize the correct gadget/widget for your ImageCafe® or Website Builder website.

$99.99

Social Media Icon Integration

Integrating buttons for your Facebook, Twitter, and LinkedIn accounts to the footer of your Image Cafe®, Website Builder, Joomla®, or Wordpress® website. 

$99.99

Social Bookmarking Integration

Integrating bookmarks to the social media sites of your choice to the footer of your Image Cafe, Website Builder, Joomla, or Wordpress website.  Commonly requested social media sites include:  Facebook®, TwitterTM, Email, Google® Buzz, DiggTM, and RedditTM

$99.99

Blog Integration

Integrating a blog on your website by setting up a Coffee CupTM account and iframing it  on your Image Café, Website Builder, Joomla®, or Wordpress® website.

$99.99

Video Integration

Converting your video file and adding it to your Image Café® or Website Builder Tool site.  Larger videos may require an additional charge.

$99.99

Banner Creation

Creating a banner that can be used to showcase featured products, new products, or specials on your Joomla® or Wordpress® website.

$135

Fundraising Toolkit

Creating a registry for up to 20 products to help with your organization's donation efforts using MyRegistry and integrating it on your ImageCafe®, Website Builder, Joomla®, or Wordpress® website. Also includes integrating a blog onto your website using CoffeeCupTM blogging tools.

$174

Email

Service

Service Description

Price

Outlook Setup

Seting up Outlook® for your Network Solutions email account for both PC and Mac users.

$59.99

Pop/IMAP Setup

Configuring POP/IMAP settings for your Network Solutions® email account for both PC and Mac users.

$59.99

Email Troubleshooting

Assisting you with troubleshooting POP/IMAP or webmail issues that conflict with your local environment.

Call for details

nsMail Pro Plugin Assistance

Assisting you with troubleshooting your nsMail Pro plugin or webmail issues that conflict with your local environment.

Call for details

Import/Export Address Book Assistance

Importing/exporting your address books to and from your Outlook® and webmail applications.

$59.99

Bulk Emailbox Setup

Setting up a large number of emailboxes for you. For example, when employers have a group of employees that need emailboxes set up. Price varies based on the number of emailboxes required.

Call for details

Bulk Emailbox Password Updates

Changing passwords for a large number of emailboxes. Price varies based on the number of passwords/emailboxes to be updated.

Call for details

Bulk Email Message Deletion

Deleting email messages for you in bulk. Price varies based on the number of emails/mailboxes to be managed.

Call for details

Bulk Email Message & Folder Moves

Moving email messages and folders for you in bulk. Price varies based on the number of emails/emailboxes to be managed.

Call for details

Email Filters Setup

Setting up filters to allow you to effectively manage your email on your local environment.

$59.99

Email Forwarding/Auto-responder Setup

Setting up forwarding or auto-responders for multiple email boxes. Email forwarding allows you to automatically send messages from one email address to another. Auto-responders provide an automated response to senders and contain messaging to assist you with managing your business.

$59.99

Email Address Book or Distribution List Setup

Setting up your address book or creating a distribution list from your existing contacts. Available for single and bulk emailboxes.

$59.99

Email Signature Setup

Setting up or editing your email signature and inserting the signature into your webmail account.

$59.99

Email Alias Setup

Creating aliases for a large number of emailboxes to help you better manage your email accounts. Price varies based on the number of aliases/emailboxes to be created.

$59.99

Bulk Import/Export of Address Books

Importing or exporting your email address book to several locations. For example, we can upload your address book to all of your emailboxes. Price varies based on the number of imports/exports.

$59.99

Ecommerce 

Service

Service Description

Price

Site Clone

Creating an exact duplicate of your ecommerce site copied over from a destination site. All data on the destination site will be destroyed and replaced.

$240

Site Export

Exporting all database information on your Ecommerce site and providing a disc shipped to your location (export excludes design elements). Export includes orders, customers, product data, search terms, categories and images.

$240

Image Optimization

Resizing and/or resampling all images on your Ecommerce site to maximize disk space and reduce bandwidth. Higher numbers of images will be provided a custom quote.

$300

Image Management

Reorganizing the structure of your File Manager and updating image paths accordingly. Often done when the site has too many images in the File Manager, resulting in slow loads or no loads of images/files.

Call for details

Site Setup/Product Updates

Setting up all of your products, adding payment methods, adding shipping, and providing you with a consultation including a walk-through of our Ecommerce cart.

Call for details

Ecommerce Consultation

60-minute training session on how to use the ecommerce shopping cart with an ecommerce specialist.

$99.99

301 Redirects

Incorporating a 301 redirect into your website code. A redirect may be needed if you are moving your website to a new location or if you have multiple domains directing to the same top level domain.

$180

Custom Scripts

Creating ecommerce cart scripts such as provisioning large quantities of gift certificates or discount codes into an ecommerce cart. Service does not include java script development.

$99.99

Design Assistance

Providing assistance with updating aspects of your ecommerce site such as design or layout modifications and additional pages. Price varies by request.

Call for details

SSL Seal Installation

Installation of an SSL Seal (graphics only) once SSL certificate installation is complete.

$59.99

Site Restore

Recovering database content from a previous site instance or an expired ecommerce package for you within 30 days of deletion/loss/change.

$59.99

Facebook Comments and Feeds

Integrating Facebook® comments, a "like" counter, and a send feature on your nsCommerce Space website.  These features will be made globally and will be included on every new product you add, automatically.

$59.99

Mobile

Service

Service Description

Price

Mobile Website Setup

Setting up your Mobile Website if you are not a Website Builder Tool customer. This service requires us to implement code onto your website, so we will need FTP information.

$59.99

goMobi® Mobile Website Design

Configuring your goMobi® mobile website design for you.  We will configure the theme, color, logo that's provided, description, three pages, Facebook® and Twitter® links, contact information, and business information.  We will also configure SEO settings such as Google® Analytics, and up to 6 keywords.

$174

Online Marketing

Service

Service Description

Price

Website Effectiveness Evaluation

Analysis of your website using our Website Effectiveness Evaluation to provide possible reasons as to why site visitors are not converting, signing up for a newsletter, providing contact information, and/or not purchasing from your website.

$180

PPC Campaign Audit Report

A Network Solutions® Search Engine Marketing analyst will take an objective look at your PPC Campaigns and provide a report with recommendations on how to improve various elements.

$180

Campaign Creation

Network Solutions® can develop Pay per Click marketing campaigns for your Google® or BingTM accounts.

Call for details

Advanced Support Consultation

Clients with external PPC accounts may purchase support time with a Network Solutions® Search Engine Marketing expert. The client may use this time to ask and get recommendations on their existing account from our analyst. The purpose of the consult is to answer the client's questions and make recommendations only.

$99.99

Professional Keyword Research Service

The Network Solutions® Professional Keyword Research Service includes keyword research on 4 products and/or services. The keywords will be grouped into 4 tightly themed ad groups for each 60 minutes purchased. This is approximately 140 keywords or less.

$99.99

Ad Copy Creation

We will write relevant, compelling ad copy and suggest the best landing pages. (12 ads)

$99.99

Google® Analytics Setup

Provide Google® Analytics installation for one domain. The Install includes adding code snippet to the client's website and setting up one URL destination goal.

$135

Destination URL Identification (Ads)

A Network Solutions® Search Engine Marketing Expert will identify the best landing pages for each of your ads across 10 ad groups, for up to 20 ads.

$99.99

Email Marketing

Service

Service Description

Price

Email Sign Up Integration on your Website

Integrating the sign up form or text link for Constant Contact® onto your website.  This allows visitors to enter their email address into your mailing list via a box or link that is placed directly on your website.

$59.99

Email Sign Up Integration and Submission Form Editing

Integrating the sign up form or text link for Constant Contact® onto your website.  Also includes customizing the sign up page that renders after a visitor enters their email address on your website.  This customization allows us to upload a logo, change colors, and to set up a custom form that will allow you to gather additional information about the customer that signs up.

$135

Email Template Customization

Customizing a pre-built template to suit your business needs, including:  uploading your logo, incorporating a custom header image, integrating up to 500 words of article text that you provide, setting up a table of contents block, developing a quick links box, and integrating one image that we will supply.

$210

Email Setup

Setting up your email signature, importing your client email address list, and creating one auto responder email.  Your client list will need to be sent in a .xls format that will be discussed with you after purchase.  The auto responder will include text that you will need to provide as well as an image that we can provide for you.

$174