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Mailbox Setup / Configuration

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Obtain DNS information to activate your nsMail and nsMail Pro

When email boxes have been purchased independently (instead of with Network Solutions® hosting or domain names), a domain name must be assigned to the new mailboxes. This can be done by obtaining MX or Cname records from your Network Solutions® Mailbox Manager and editing the information with your current domain name registrar DNS Manager.


Follow these steps to obtain this information and activate your nsMail™ or nsMail™ Pro mailbox(es)


Step 1

Log in to your Account Manager

  1. Go to
  2. Click on the "Manage Account" button in the top right corner of the page.
  3. Type in your User Name and Password and click "login"


Step 2

Select My Email


Step 3

Scroll down the page to your list of Current Email Boxes and click a mailbox name.  This will bring you to the Emailbox Details page


Step 4

Scroll down this page and look for the DNS Records section.  These are the three records you will need to make your nsMail™ / nsMail™ Pro email box functional.  Please provide these records to your current DNS host.

If you do not see the DNS Records, your domain is already on Network Solutions® name servers.  Click here to learn how to reset your MX records back to Network Solutions®.


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