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Email Marketing Set Up Guide

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Online Surveys Set Up Guide

Welcome!  This guide will help you learn how to use Online Surveys powered by Constant Contact®.   

Why Use Online Surveys?

Online Surveys powered by Constant Contact®, provides an easy way for you to collect feedback from your customers and potential customers.

Getting Started

Step 1:  Log into Network Solutions® Account Manager

Go to http://www.networksolutions.com and log in via the "Manage Account" button.  If you have forgotten your login information, please visit https://www.networksolutions.com/manage-it/forget-login.jsp.  

 

Click the "My Online Marketing Services" link under the My Products and Services tab and click on "Online Surveys powered by Constant Contact®."  

 

 

You may also select "Online Surveys powered by Constant Contact®" from the drop down under "My Online Marketing Services" and you will be brought to the Constant Contact page.

Step 2:  Log into the Constant Contact® control panel

From the Constant Contact® page, click the blue "Click here to Log In" button to begin using Online Surveys.  This will launch the Constant Contact® control panel in a new browser window. 

 

Step 3:  Send out a survey!

Read Constant Contact's full set up guide, found here, for lots of detail on how to begin using Online Surveys! 

Step 4:  Upgrade to a paid account

You can upgrade your account at any time during your free trial.  Upgrading your account allows you to have an unlimited number of survey responses and to view a detailed drilldown of all survey responses.  To upgrade, log into the Constant Contact® control panel via the blue "Click here to Log In" button found on your Constant Contact page in your Network Solutions Account Manager.  Once you're in the Constant Contact control panel, click on the "Buy" link on the home page under "My Surveys & Polls" next to your trial information and follow the steps.

Once you've upgraded, you will be billed to the card on file at your Network Solutions Account Manager.  To make sure you have a valid card on file, follow the instructions in Step 1 to log into the Network Solutions Account Manager, then click on the "Billing and Payments Tab."  Once on the Billing and Payments screen, scroll down to the "payment Information" section.  Look here to see if you have a valid credit card on file.  If you don't, click the blue "Edit Information" button to insert a valid credit card.  This way, when you upgrade to a paid account, you won't have your product deactivated due to lack of a valid card on file. 

Next Steps: 

For more information and help, there's lots of information on our support center.  http://www.networksolutions.com/support/email-marketing/