Search Support
contact us

Let Us Make it Easy for You. Call 1-877-898-3290 for MyTime Support™. Learn More

"Relay Denied" Error Message

Article Rating: 1 / 5 Votes: 26

The primary reason for this error message is having an incorrect Outgoing Mail (SMTP) server set up for your mailbox.

The Outgoing Mail (SMTP) server should be in the format of: "", where "" is your Internet Service Provider's Web Address. For example, customers who get Internet access from EarthLink would use, ""

Some Internet Service Providers may block the use of their Outgoing Mail (SMTP) server if you try to use an email address that was not assigned by them.

If you are still having trouble sending outgoing mail, contact your ISP to verify that you have the correct Outgoing Mail (SMTP) server and that you can use it to send you e-mail messages.


Related Articles

How to Begin Using POP

What is POP?