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Operations

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Settings

Contents

Introduction
General Settings
Regional Settings
Products Settings
Checkout Settings
Shopping Settings
Recurring Settings
SEO Settings
Security Settings
Google Settings
Social Settings

 

Introduction

Settings offers administrative and cosmetic control over many site aspects.  To accessess the settings area:

  1. Login to the ecommerce control panel (learn how to login).
  2. Navigate to Operations tab.
  3. Next select Settings (Figure A).

Figure A

 

The settings menu is divided into 9 tabs (Figure B) and the functions listed under each are loosely grouped by storefront or control panel changes.  Tabs include:

  1. General   
  2. Regional
  3. Products
  4. Checkout
  5. Shopping
  6. SEO
  7. Security
  8. Google®
  9. Social



    10. Figure B

 

Edit Your Store’s General Settings

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The General tab (Figure C) includes broad settings that impact various areas throughout the site. The General Settings include:

  1. Company Name and default title tag - Enter your company's name which will appear in the title bar on the browser, will be used in the Company nsScript, and other locations throughout the software.
  2. Primary sender email name - Specify the name displayed when sending an email from the shopping cart.
  3. Primary sender email address - Specify the email address from which all your store communications will be sent.
  4. Administrative recipient email address - Specify the default email address to which system generated email will be sent. (Ex. when new orders come in).
    • The Administrative recipient email address can be overridden for certain emails. (Ex. You can create a custom form that, when completed by the customer, is sent to a different email address that you specify on that form.) That email will override the default administrative recipient email address for that custom form.
  5. Display "Powered by Network Solutions" message - Select this option to display the Network Solutions® copyright in the footer of your online store.
  6. Thumbnail Image Size – Specify the size (in pixels) of your auto-generated product image thumbnails.  These are found in places like your Category page.
  7. Display Image Size – Specify the size (in pixels) of your auto-generated product display images.  These are found on your Product pages.
  8. Detail Image Size – Specify the size (in pixels) of your auto-generated large image.  These are the large images a customer can view to see the finer details of the image.
  9. Use WYSIWYG editor to edit HTML – Check the box if you want to use the design tool set known as a WYSIWYG (an acronym for What You See Is What You Get and pronounced Whiz-Zee-Wig).  If you uncheck the box you will see raw HTML in your design areas of your site.
    • The WYSIWYG editor is great for people who are uncomfortable with HTML/CSS, but is not as efficient at creating HTML as hand-coding it.




    10. Figure C

     

Edit Your Store’s Regional Settings

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Similar to the General tab, the Regional tab offers universal settings that apply to you and your geographic location configurations (Figure D).

  1. Time Zone – Will influence the date and time stamps on orders and, therefore, corresponding reports.
  2. Weights and Measures – Are used to determine if your product weights and dimensions are Metric or Imperial.
  3. Region Preference – This will determine the format of your time shown throughout your site.
  4. Site Currency – The default currency type that will be passed throughout the site.
  5. Currency Symbol –The symbol to show in your online store.




    6. Figure D

 

Edit Your Store’s Products Settings

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The Products tab (Figure E) will control the settings specific to how a product is referenced and displayed throughout the site.

  1. Label for MSRP price - This will display next to the MSRP on the storefront.  This price will only display if it is higher than the price for your product.
  2. Label for your price - This text displays on the storefront by the product's price.
  3. Label for sale price - This text displays on the storefront by the product's sale price.
  4. Label for product savings - This label appears next to the amount of savings for a discounted product.
  5. Display Customer Savings - This setting will determine how the different prices interact with one another and display on the Product page. Select one from the drop down:
    • Do not display product savings
    • Dollar amount ("You save $30.00")
    • Percentage ("You save 25%")
    • Both Dollar amount and Percentage ("You save $30.00 (25%)")
  6. Display links to the next and previous product in the current category - Select this option to display the next and previous products for the current category.
  7. Display Email a Friend - Displays Email a Friend link on the product detail page.
  8. Display manufacturer in product detail - Displays the manufacturer name on the product detail page.
  9. Label for manufacturer - Specify a label for Manufacturer that will show in the product detail page, if the above (Display manufacturer in product detail) setting is activated.
  10. Label for manufacturer part number - Specify a label for manufacturer part number, if the below (Display product part number on the product details page) setting is activated.
  11. Display product part number on the product details page - Displays the product part number label and the value entered for that product on the product detail page.
  12. Display the personalization configuration code on the product detail page - Places a configuration code.
    • This setting is a carryover from our migration process.  If you did not upgrade from our 4.x software, this is irrelevant.
  13. Enable dynamic update on the product detail page - Checking this box will leverage AJAX to refresh your product page when a Personalization or Variation is selected.  This refresh does not require a full page reload, therefore typically sees better performance.
    • The AJAX used to load this page may interact with JavaScript on the page. A forced reload of the JavaScript may be needed to function correctly.
  14. Label for part number - Specify a label for the part number.  This will display next to the part number on the product details page.
  15. Variation Table Label - Specify a label for Product Variations on the product details page.
  16. Personalizations Label - Specify a label for Personalization Questions on the product details page.
  17. Variation Price Display - Specify how you want variation in pricing to be handled on storefront pages.  Select the following options from the drop-down menu:
    • Display minimum and maximum price
    • Display minimum price
    • Display price only after a variation is selected
  18. Related Products Header Text - Specify a label for Related Products on the product details page.
  19. Display an "on sale" icon with products, when applicable - On Sale image displays on products that have a current and valid discount created using the "Amount of Product Price" selected as the discount type.
  20. Display a "free shipping" icon with products, when applicable - Free Shipping image displays on products marked as Free Shipping.
  21. Display a "tax free" icon with products, when applicable - Tax Free image displays on products marked as Tax Free.
  22. Primary sort order for product lists - Specify the first level sorting used for your products.  When you view products in a category page, your products will be in order by this setting first.  Products can be sorted by:
    • None
      • The products are shown randomly
    • Name
      • Alphabetized
      • Price (High to Low)
      • Price (Low to High)
    • Sort Code
      • A manual sort option available when adding/editing products
    • Rating
      • The ratings your customers give a particular product.
    • Newest
      • The most recent additions will show first.
  23. Secondary sort order for product lists - Specify the second level sorting used for your products.  This will sort after the primary sort occurs (Ex. If Primary Sort is set to Price, but 10 products have the same price, these 10 will then be sorted in a specific order).  Products can be secondary sorted by:
    • None
      • The products are shown randomly
    • Name
      • Alphabetized
      • Price (High to Low)
      • Price (Low to High)
    • Sort Code
      • A manual sort option available when adding/editing products
    • Rating
      • The ratings your customers give a particular product.
    • Newest
      • The most recent additions will show first.
  24. Show the page results information on product list - Select this option if you wish to display products x-x of x page results.
  25. Show the page size selector on page results - Select this option if you wish to show a drop down menu with predefined numbers of products at the top of the product listing.
  26. Show the page sort selector on product list pages - Select this option if you wish to display a drop down menu with sort options at the top of the product listing.
  27. Text to display on the homepage specials - Specify the labels for your homepage specials.
  28. Location to redirect after adding products - After adding a product to the cart you may reload the page, reload the page with a popup, view cart details, enter checkout, or return to the homepage.
  29. Display products if not in stock - You can hide products out of stock, display products out of stock, or display out of stock products and allow them to be purchased.
  30. Message when product is in stock - Custom message to display on products in stock.
  31. Message when product is out of stock - Custom message to display on products out of stock.
  32. Display subcategory listings - Subcategories are listed on category listing pages.  If you uncheck you can custom design a category layout to show them.
  33. Number of columns to display for subcategories - You can create 1-4 columns of subcategories on your category pages.
  34. Label for quantity discounts - Specify a label for Quantity Discount area that displays on the product details page, when configured for a product.
  35. Label for bogo discounts - When you offer a Buy-One-Get-One discount you can show a label to promote it. 
  36. Enable Image Zoom - This will activate an image zoom feature on all predefined product layouts.
  37. Enable Advanced Image Gallery - This will turn on a more modern image gallery with thumbnails, on any predefined layouts.





    38. Figure E

     

Edit Your Store’s Checkout Settings

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The Checkout tab (Figure F) allows you to configure settings that affect a customer's checkout process.

  1. Checkout Type – Will control whether you use our multi-page or single page flow.
  2. Enable redirection for current checkout page - This setting will force anyone currently in one checkout type (ex. One Page) to start over if you update it to the other type (Ex. Multi Page).  This helps catch any major changes you are making to the checkout flow.
  3. User registration and membership - You can determine if users register to checkout, prevent nonregistered users from accessing the site,and determine if they must register before or after the checkout process.
    • Registration Enabled - Customers will be able to register on the site at any time where a registration link is provided.
    • Registration Disabled - Customers will not be able to register on the site, and no links to registration will be provided by the cart software.
    • Registration only after checkout - Customers will be able to register on the site after an order has been completed.
    • Login required for checkout - Registration is enabled, and customers must login or register prior to placing an order.
    • Login required to access site (registration enabled) - Customers will be required to login to view the site and a registration link will be provided on the login page.
    • Login required to access site (registration disabled) - Customers will be required to login to view the site; however, no registration link will be provided.  With this option enabled, a customer can only login to the site if an account is created for them in the MCP (your Merchant Control Panel).
  4. Address display during checkout - This setting will allow you to control the configuration of Billing and Shipping addresses in the checkout.
    • Display shipping address followed by billing address
    • Display billing address followed by shipping address
    • Display billing address only
    • Display shipping address only
  5. Send email alert when customer registers - This will send an email to the Administrative Email account on file, notifying that a new user has registered on the site, creating a new customer.
  6. Display customer IP address during checkout process - Select this option if you want to display your customer's IP address during the checkout process.  This shows the customer that you know some low level knowledge of who they are and where they are shopping from in the world.
  7. Display customer notes during checkout - Will give customers an area to enter a notes as part of their order.
  8. Email address is option during checkout process - Select this option if you want to make entering an email address optional during the checkout process.
  9. Check the "Billing address is same as shipping address" option by default - Select this option if you want to make billing and shipping address the same by default.  This is recommended, as it speeds up the checkout process.
  10. Display shopping cart contents during checkout - Select this option if you want the shopping cart contents to be displayed during checkout.
  11. Display product images in shopping cart during checkout - Select this option if you want the cart details to display a thumbnail image of the products.
  12. Require phone number on user registration and checkout - Check this box if you require a user to enter a phone number when they register and/or checkout.
  13. Enable custom Company Name lable - This will allow you to display or Not Display the Company Name field in the checkout flow
  14. Lable for Company Name - This will allow you to customize the label known as "Company Name" which is useful for non-commercial entities
  15. Display Tax ID during registration - This setting will give customers an area to enter a Tax ID in the checkout process. This is recommended if you do have any tax exempt customers.
  16. Default payment gateway error message - This is a custom error message you can provide to users if a payment fails.  Consider including instructions on trying a different payment type or phone number, if the online store offers phone support.
  17. Message to display when the minimum order amount is not reached - Custom message will pop-up if the customer tries to checkout with an amount lower than the minimum amount setting.
  18. Minimum order amount - Customers must purchase a minimum amount before checkout is allowed.  This does not include tax, shipping or other surcharges.  If this is higher than $0, you may consider adding messaging to your site to improve the user experience.
  19. Checkout navigation - This will allow a merchant to determine if the Right and/or Left Navigation is displayed on cart.aspx and checkout.aspx pages.  Suppressing navigation may help improve conversion rates, but removing distractions. 
  20. Customer Location - You can specify the country within which your products are sold. These can also be sorted to allows a merchant to determine which are found first.



    21. Figure F

 

Edit Your Store’s Shopping Settings

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The Shopping tab (Figure G) is where you can configure the basic settings that will affect your customer's shopping experience.

  1. Number of days to keep abandoned shopping carts - Specify how many days you want to retain abandoned shopping carts.  Shopping carts can be retained for 7, 30, 90, or 180 days.
  2. Show breadcrumb navigation - Select this option if you want to display a breadcrumb trail site-wide.
  3. Show breadcrumb navigation - Select this option if you want to display a breadcrumb trail site-wide.
  4. Show thumbnails in the shopping cart detail page - Select this option if you want to display thumbnails in the shopping cart detail page.
  5. Display shipping estimates in cart details - Select this option if you want to add a shipping estimator to the cart details page.
  6. Display taxed states in cart detail - Select this option if you want to list states that will be charged tax.
  7. Continue shopping redirect - Specify how your “Continue Shopping” redirect will function.  This will be available to customers after they add products to the cart.  Select an option from the drop-down menu:
    • Previous Location
    • Previous Category/Mfr Page
    • Homepage



    8. Figure G

 

Edit Your Store’s Recurring Settings

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To manage site wide behavior a new section was added to the Operations>>Settings>Recurring (tab) of the MCP.  These settings will control the behavior of recurring orders.

  • Max Retry Attempts: This will determine the number of times your site will retry a failed charge before stopping.
  • Retry Pattern: The number of days in between billing retries when an order fails.
  • Send Daily Summary Email to Admin: Activating this will send the Admin Email address a daily summary of the site's recurring billing performance
  • Keep Billing Cycles Synced: Determine if the system should keep billing cycles synced up, when a billing is declined. For example if a monthly charge fails on the 15th and is successful on the 23rd; if the box is checked the next month will attempt on the 15th, but if unchecked will retry on the 23rd.

 

Edit Your Store’s SEO Settings

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The SEO tab (Figure H) allows you to configure the basic settings for your site's Search Engine Optimization.

  1. Default description meta tag content - Enter your description meta tag content that is used when you don’t create a specific one for a Product, Category, Custom, or Predefined page.
  2. Default keywords meta tag content - Enter your default keywords meta tag content that will be used when you don’t specify one for a page.
  3. Page URL Formatting - Specify how you wish your page URL formatting to function by default.  You can always customize them individually.  Select an option from the drop-down menu:
    • Alphanumeric only (ex:myproductname.aspx)
    • Delimit words with hyphens (ex: my-product-name.aspx)
  4. XML Sitemap Settings - This is a built in feature that will generate an XML Sitemap, intended for a search engine crawler to access the various pages of your site.  You can set a Priority and Frequency for each of the below types of pages.  This allows you to determine the importance and how often you will change the content on the pages.  The default settings are recommended.
    • Category Pages
    • Content Pages
    • Product Pages
  5. Include products in hidden categories in sitemap - This is a setting tied to the XML Sitemap, which instructs your software to include or exclude products that are hidden from the sitemap.  You should include products if you want visitors to find them through a search engine.



    6. Figure H

 

Edit Your Store’s Security Settings

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The Security tab (Figure I) is where you configure your site's security settings.  These are managed by your Network Solutions® Tech Support rep, to ensure they are appropriately set.

  1. SSL certificate type - Specify the SSL certificate type for your site.  To improve conversion rates, it is recommended that you get your own SSL.  To select an SSL option, you will need to contact Technical Support at:
    • Network Solutions SSL
    • Your own SSL
  2. Secure URL - Specify your secure path.



    3. Figure I

 

Edit Your Store’s Google® Settings

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The Google® tab (Figure J) is where you enable your Google Analytics® tool using your tracking code.

  1. Google Analytics Tracking Code - Enter Your Google Analytics Tracking Code here.  You will only enter your unique account id (Ex. UA- 123456-7).
  2. Enable Google Analytics - Select this option if you want to enable Google Analytics on your site.



    3. Figure J

Sign-up for Google Analytics.

 

Edit Your Store’s Social Settings

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The Social tab will allow you to configure your Facebook® and AddThis™ integrations on product details and order confirmation pages.

Product Layout Display (Figure K)

  1. Facebook® Button Display - Will enable the Facebook button on your active product details layouts.  If you are using a Predefined Layout, it will display in the default location.  If you are using a Custom Layout, you can now use the <%Product.FacebookButton%> nsScript.
  2. Layout Style - These are predefined layouts provided by Facebook.  You can see the different effects off to the right of the Settings page for each. Options include:
    • Standard
      • Box Count
      • Button Count
    • Button Text - This option will edit the text found within the button.  You can see the changes off to the right.
      • Like
      • Recommend
    • Font - This setting will change the font type in the Facebook button to the selected option.
      • Arial
      • Lucida Grande
      • Segoe UI
      • Tahoma
      • Trebuchet MS
      • Verdana
    • Color Scheme - This option will allow you to choose different button types, available from Facebook.
      • Light
      • Dark
  3. AddThis™ Button Display - Will enable the AddThis button on your active product details layouts.  If you are using a Predefined Layout, it will display in the default location.  If you are using a Custom Layout, you can now use the <%Product.AddThis%> nsScript.
  4. Button Set - These are predefined layouts available from AddThis.  You can see the different effects in the right margin.
    • Toolbox
    • Toolbox – Simple
    • Toolbox – Small Icons
    • Toolbox – Large Icons
    • Button
    • Button – Simple
  5. AddThis Pub ID (optional) - This is an optional field that allows you to track analytics through your AddThis integration.  You will need to sign up for AddThis to take advantage of this option.
  6. Analytics - Checking this option will enable analytics on the AddThis integration.



    7. Figure K

Order Confirmation Display (Figure L)

  1. Facebook® Button Display - Will enable the Facebook button on your Order Confirmation page.  If you are using a Predefined Layout, it will display in the default location.  If you are using a Custom Layout, you can now use the <%Social.FacebookButton%> nsScript.
  2. Location - This setting will determine if it is found in the predefined location or if you can use it in a custom header.
    • Predefined – found in the location set by Network Solutions®.
    • Custom – Allows you to use the nsScript in the Payments page or in the Checkout pages.
  3. Layout Style - These are predefined layouts provided by Facebook.  You can see the different effects off to the right of the Settings page for each.  Options include:
    • Standard
    • Box Count
    • Button Count
  4. Button Text - This option will edit the text found within the button.  You can see the changes off to the right.
    • Like
    • Recommend
  5. Font - This setting will change the font type in the Facebook button to the selected option.
    • Arial
    • Lucida Grande
    • Segoe UI
    • Tahoma
    • Trebuchet MS
    • Verdana
  6. Color Scheme - This option will allow you to choose different button types, available from Facebook.
    • Light
    • Dark
  7. "Powered By Network Solutions" message - checking this box will add the Network Solutions® copyright in the footer of your online store.
  8. AddThis™ Button Display - Will enable the AddThis button on your active product details layouts.  If you are using a Predefined Layout, it will display in the default location.  If you are using a Custom Layout, you can now use the <%Social.AddThis%> nsScript.
  9. Button Set - These are predefined layouts available from AddThis.  You can see the different effects in the right margin.
    • Toolbox
    • Toolbox – Simple
    • Toolbox – Small Icons
    • Toolbox – Large Icons
    • Button
    • Button – Simple
  10. AddThis Pub ID (optional) - This is an optional field that allows you to track analytics through your AddThis integration.  You will need to sign up for AddThis to take advantage of this option.
  11. Analytics - Checking this option will enable analytics on the AddThis integration.



    12. Figure L

View additional social settings in Design Columns.