Getting Started With SSL Certificates Topics

Setup Guide: nsProtect^TM Secure Extended Validation SSL Certificate

Welcome! This Setup Guide contains information about how your nsProtect^TM Secure Extended Validation SSL Certificate service will be validated and issued, as well as actions you may need to take to complete these steps.

How Your Extended Validation SSL Certificate Is Validated and Issued

You will manage the validation and installation process for your nsProtect^TM Secure Extended Validation SSL Certificate through your Network Solutions® Account Manager. There are several steps in the process:

Step 1: Log in to Account Manager at: http://www.networksolutions.com. If you've forgotten your log-in information, please visit: https://www.networksolutions.com/manage-it/forget-login.jsp.

Step 2: Click on the My Products and Services Tab.  .

• Select Manage SSL & Seals.  This opens a page listing the details of your Extended Validation SSL Certificate.

• If you have more than one Extended Validation SSL Certificate in your account, please click on a package name to see the details for each Extended Validation SSL Certificate.

Step 3: Assign the domain with which the Extended Validation SSL Certificate will be associated, if you have not already done so.

• If you have more than one Extended Validation SSL product, you will need to select the specific Extended Validation SSL Certificate that you wish to configure.

• You may select a domain name from your account or enter a domain manually. 

• If this Extended Validation SSL Certificate will be used on a Network Solutions e-commerce Web site, click this link for important information.

Step 4: Generate a Certificate Signing Request (CSR), if you have purchased an SSL Certificate and your Web site is hosted by a provider other than Network Solutions.

• A Certificate Signing Request (CSR) is your Web site's unique identifier from which your SSL Certificate is created. A CSR is generated from the software platform used by your Web site.

• If Network Solutions® provides hosting services for your Web site, a Certificate Signing Request (CSR) will be generated and submitted for you.

• If you are hosting your own Web site or using another hosting provider, you must contact your Web hosting network administrator and ask them to:

• Generate a CSR for you.

• Identify the software platform and version of the Web server.

For more detailed instructions on how to generate a CSR, visit our Online Support Center.

Step 5: Supply all necessary validation information and documentation. 

• We cannot begin the validation process until all information is provided.

• Due to the rigorous validation process required for your nsProtect^TM Secure  Extended Validation SSL Certificate, the validation process may take 4 to 5 business days once we have received all required documents.  

• We cannot issue your nsProtect Secure service(s) until the validation process is completed.

For more information on the validation process, visit our Online Support Center.

• Please understand that the Extended Validation Certificate Issuance Guidelines established by the CA/Browser Forum prohibit Network Solutions from issuing an Extended Validation Certificate to any company for which Network Solutions cannot, using Forum-approved sources:

• Verify that the Applicant meets all of the Extended Validation eligibility requirements in the Guidelines.

• Validate all business information submitted by the Applicant as required by the Guidelines.

• Substantiate the appropriate level of approval or signatory authority of the individual(s) acting on behalf of the Applicant.

If Network Solutions is unable to issue your company an Extended Validation Certificate, you will be notified.

For Extended Validation SSL Certificates

The Extended Validation Certificate Issuance Guidelines require that we verify certain information about the certificate applicant, including but not limited to:

• The legal, physical, and operational existence and identity of the applying organization.

• The applying organization's registration of or control over the domain name to be used with the Extended Validation certificate.

• The name, title, and authority of the Contract Signer, Certificate Approver, and Certificate Requester.

We will attempt to verify some of this information online or through other third-party sources that comply with the Guidelines. If we are unable to locate this information online, we will ask you to fax (866-294-0799) or e-mail (validation@networksolutions.com) it to us before we can complete your validation.  Examples of some of the documentation we may request are:

• Bank statement or utility bills in the business name.

• Government-issued business license.

The Guidelines also stipulate that we must contact you or others within your organization directly to verify other pieces of information required for validation, such as the validity of the signatures on the certificate request and legal contracts.

Step 6: Network Solutions issues your nsProtect^TM Secure Extended Validation SSL Certificate.*

• Upon successful validation, you will be notified via e-mail and Account Manager that your Extended Validation SSL Certificate has been issued and is available for download.

• If your Web site is hosted on a Network Solutions® Web server, your Extended Validation SSL Certificate will be installed automatically. 

• If your Web site is hosted elsewhere, you or your hosting provider will need to install the Extended Validation SSL Certificate on your Web site.

For instructions on installing Extended Validation SSL Certificates on various Web servers visit our Online Support Center.

Step 7: Generate your Extended Validation nsProtect Secure Seal.

• After your Extended Validation SSL Certificate has been issued and installed, you may generate and install an Extended Validation nsProtect^TM Secure Seal on your Web site. 

• Within Account Manager, start by selecting the Seal Design (color and layout) you.

• Click Generate Code. 

• Then install the code for your seal on your Web pages.

Additional Help

FAQs and other helpful information about nsProtect^TM Secure services are available in our Online Support Center.

If you have any questions or need assistance, please contact a nsProtect Secure specialist 24 hours a day, seven days a week, at sslsupport@networksolutions.com or toll-free at 877-228-1023.

*Note: The "term" for any nsProtect Secure Extended Validation SSL Certificate you have purchased will begin either 90 days from the purchase date (even if your Certificate has not been issued at that time) or at the date of issuance, whichever comes first.