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Spam & Virus Protection

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Spoofing - What is it and what can I do about it?

 What is Spoofing?

Spoofing can mean many different things, but in the context of email, it's a technique commonly used by spammers to hide the origin of their emails.  When an email is delivered, it will appear to be from one email address, when it actually is from another.  Think of it as if you got a letter in the mail with a return address that was forged to appear to come from someplace else.  A common reason that spammers will spoof your email is to attempt to trick the recipient into making a damaging statement or releasing sensitive information, such as passwords.

 

How do I know if I have been spoofed?

There are several ways to tell if you've been spoofed:

  1. Reports from users that received an email from your email address that seemed suspicious.
  2. Bounce back notifications from email addresses that you never sent an email

 

How can I prevent my email address from being spoofed?

There are many ways to help prevent spoofing.  Many of these methods are very complicated and technical.  None of them are full-proof.  However, Network Solutions does provide a great method to help prevent spoofing that can be very effective.

This method involves adding a DNS record to your domain, called an SPF record, to allow receiving servers to check whether the mail originated from you.  This method is dependent on the receiving servers actually verifying this information.  Not all servers do this level of authentication, but this level of security is rapidly increasing. To do this, add the following txt record to your advanced dns within your network solutions account:  v=spf1 include:spf.netsolmail.net -all

 

How do I add this TXT Record to my Advanced DNS Manager within Network Solutions account?

Advanced DNS Records are pre-configured to utilize your Network Solutions® services. Advanced users may wish to modify these records in order to add new hosts to the domain, change IP addresses, or modify where email messages are delivered.  This option is helpful if you want to keep one of your Network Solutions services active (e.g., your emailbox) and host your other service (e.g., your website) with another provider.

In order to use Advanced DNS Manager, your Domain Name Servers must be moved to Network Solutions managed Name Servers. 

Please Note: When you move Name Servers to Network Solutions, your existing Name Servers will no longer be used.  As a result, website and email from other providers will be lost.

  1. Within Account Manager, select My Domain Names
  2. Select the domain name you want to change and select Manage 
  3. In the green box, select Change Where Domain Points
  4. Select Advanced DNS

 

Text (TXT Records) / SPF (Sender Policy Framework)

TXT records have several functions. One common function is to use the TXT record to create an SPF.  SPF records help to stop email spammers from forging the "From" fields in an e-mail. It allows the owner of a domain to designate the IP address that can be used to send email from that domain. Need help creating an SPF TXT record click on this site directly above entries.

  1. In the Text (TXT Records) section, click on the Edit TXT Records button
  2. Type a new Host name or 3rd Level name under the Host Field and insert your text record in the text box on the right-hand side of the screen. Then click on the Continue button.
  3. A confirmation page will appear verifying that your records have been updated, review the information carefully, and then click on the Save Changes button.

 

 Text Record Entry

 

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