Search Support
contact us

Let Us Make it Easy for You. Call 1-877-898-3290 for MyTime Support™. Learn More

What Is The 30 Day Money Back Guarantee?

Article Rating: 1 / 5 Votes: 18

Every Network Solutions nsHosting Shared Package comes with a 30 day money back guarantee.

If you decide you're not 100% satisfied within the first 30 days of your purchase of any one monthly or annual Small, Large or Unlimited Unix or Windows nsHosting Shared plan, or any monthly or annual Home Page, Starter Site or Enhanced Site Web Site package, simply cancel your service within that time, as described below, request a refund under this guarantee and you'll receive a refund of your purchase price, less any charges for domain name registration and additional services, all of which are non-refundable. 30-day Limited Money Back guarantee is limited to one purchase per customer and per account. You may cancel anytime within the first 30 days of when the initial order was placed by calling 1-866-391-HELP. To receive any refund under this guarantee, you must request a refund when you call in to cancel.

A processing fee of $34.99 will be charged for the cancellation of any 1-year annual package. The processing fees for cancellations of multi-year packages will be: $34.99 per year for two-year packages, $34.99 per year for three-year packages, $22.99 per year for five-year packages and $17.99 per year for ten-year packages.

Refunds will not be applied to accounts that are past-due or for accounts that are cancelled before the conditions for payment of the Refund are met. Refunds will only be made to the name, address, and credit card account on file. No Refund will be issued for accounts that are terminated by Network Solutions in accordance with the Network Solutions Terms of Service.

Promotion cannot be combined with any other offers and is not valid for package upgrades. Other restrictions may apply.