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What should I do if a browser is displaying an outdated version of the web pages?

Article Rating: 2 / 5 Votes: 31

If your browser displays information which is outdated or doesn’t include your most recent changes, it may be storing local copies of the Web site pages in its cache. One reason for doing this is that it can help to improve download times. However caching is best suited for pages that do not change very often. Clearing your browser's cache may help to resolve this type of problem.

Microsoft® Internet Explorer 6.0

1.       Click Start and select Settings, then Control Panel.

2.       Double-click Internet Options to open Internet Properties.

3.       Click Delete Files.

4.       Click OK on the Delete Files dialog box.

5.       Click OK.

 

Microsoft® Internet Explorer 7.0

1.       Click Start and select Settings, then Control Panel.

2.       Double-click Internet Options.

3.       Click the General tab.

4.       Click Delete under the Browsing History section.

5.       Click Delete Files in the Delete Browsing History dialog box.

6.       Click Close.

7.       Click OK.

8.       Close and relaunch your browser.

 

Netscape® Navigator 9.X

1.       Click Tools and select Options.

2.       Click the Privacy.

3.       Click Clear Now under the Private Data section.

4.       Check the box Cache and Clear Private Data Now.

5.       Click OK.

6.       Close and re-launch your browser.

 

Firefox 1.0

1.       Click Tools and select Options.

2.       Click the Privacy Icon.

3.       Click Clear next to the Cache section.

4.       Click Ok.

5.       Exit and relaunch the browser.

 

Firefox 1.5

1.       Click Tools and select Options.

2.       Click the Privacy icon.

3.       Click the Cache tab and click Clear Cache Now.

4.       Click Ok.

5.       Exit and relaunch the browser.

 

Firefox 2.0

1.       Click Tools and select Options.

2.       Click the Advanced icon and click the Network tab.

3.       Click Clear Now under the Cache section.

4.       Click Ok.

5.       Exit and relaunch the browser.

 

AOL 7.0

1.       Close your browser.

2.       Click Start, select Settings and Control Panel.

3.       Double-click Internet Options.

4.       Click Delete Files.

5.       Click OK on the Delete Files dialog box.

6.       Click OK.

 

AOL 8.0

1.       Close your browser.

2.       Click Start, select Settings and Control Panel.

3.       Double-click Internet Options.

4.       Click Delete Files.

5.       Click OK on the Delete Files dialog box.

6.       Click OK.

 

AOL 9.0

1.       Close your browser.

2.       Click Start, select Settings and Control Panel.

3.       Double-click Internet Options.

4.       Click Delete Files.

5.       Click OK on the Delete Files dialog box.

6.       Click OK.

 

Safari 1.x for Macintosh

1.       Click the Safari menu and select Empty Cache.

2.       Click Empty on the Are you sure message box.

3.       Exit and relaunch the browser.

 

Safari 2.0 for Macintosh

1.       Click the Safari menu and select Empty Cache.

2.       Click Empty on the Are you sure message box.

3.       Exit and relaunch the browser.

 

Firefox 1.5 for Macintosh

1.       Click the Firefox menu and select Preferences.

2.       Click the Privacy icon and click the Cache tab.

3.       Click Clear Cache Now.

4.       Click the X in the top left corner to close the Privacy window.

5.       Exit and re-launch the browser.

 

Firefox 2.0 for Macintosh

1.       Click the Firefox menu and select Preferences.

2.       Click the Advances icon and click the Network tab.

3.       Click Clear Now under the Cache section.

4.       Click the X in the top left corner to close the Advanced window.

5.       Exit and re-launch the browser.

 

BlackBerry Handheld

Clearing the content caches clears both the rendered pages and server data:

1.       Highlight the Browser icon and click the trackwheel.

2.       Click the trackwheel again to display the Browser Options menu.

3.       Scroll down to Options and click the trackwheel to open the Browser Options screen.

4.       Scroll down to General Properties and click the trackwheel to open the General Properties screen.

5.       Click the trackwheel to open the Cache menu.

6.       Scroll down to Clear Content Caches and click the trackwheel to clear the cache and return to the General Properties screen.

7.       Press the Escape button to page back to the main menu.