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Why Are my Contacts Not Receiving Certain Messages?

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If you are receiving the majority of your messages, but it seems like there are a few that are not making it to its intended inbox, this could be a result of the message being flagged as spam.

The industry standard, which is followed by Network Solutions, is that in this instance any message identified as spam be dropped immediately from the receiving mail servers without notification being sent to either the sender or receiver.

At first glance, this seems a bit unfriendly and frustrating but if notifications would be sent out, any user who is intending to spam a large amount of mailboxes would immediately know if their message was identified as spam. This essentially turns into instant feedback for the spammer who's sole job is to get around the system and deliver this mail to your inbox. 

 

Ensure your email messages do not unintentionally become spam. Visit out Product Blog to learn best practices for emailing your customers:

http://products.networksolutions.com/a-primer-on-spam-best-practices/

 

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