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Why Can't I Log into my nsMail Pro Webmail?

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When attempting to log into Webmail, if you see a message that says wrong username or password, make sure you are logging in with the correct mailbox name and password. Please remember:

  • Make sure you are not trying to log in with an alias, and make sure you are entering just the first part of your email address (before the @ symbol) as your user name.
  • The password is case sensitive so make sure you are entering it exactly the way it is set up


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