Zoho® CRM empowers organizations with a complete customer relationship life-cycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.

Features
Zoho CRM is ideal for organizations with 1-100 sales people. It is simple to use, yet packed with features and advanced functionality that allow you to grow your business while having a single view of your customer interactions.
Zoho CRM highlights:
- 360 degree view of your business: sales, marketing, inventory, invoicing and help desk
- Modular and easy to use: Zoho CRM grows with your business, start simple expand and evolve over time
- Integrated web conferencing and desktop sharing (additional fees may apply)
- Integrated E-mail: send, receive and view e-mail in the context of you CRM records (additional fees may apply)
- Secure, always available, no installation and no maintenance,: take advantage of operating in the cloud: feel confident that your data is safe
Sales Force Automation
Zoho CRM helps the sales force, executives, and management with sophisticated sales force automation tools such as, lead generation & qualification, pipeline analysis, sales stage & probability analysis, competitor analysis, real-time forecasting, quota management, reports & dashboards and other useful metrics.
Marketing Automation
With the Zoho CRM marketing automation, you can effectively plan marketing campaigns, execute email campaigns, track marketing expenditure and improve the quality of lead generation process. In addition, campaign management integrated with sales force automation helps your organization in measuring the performance, return on investment (ROI) and effectiveness of the campaigns.
E-mail Integration
The Zoho CRM Mail Add-on automatically tracks e-mail conversations you've had with your customers. You don't need to CC: anyone or forward your e-mails to a particular address. You can also choose what e-mails to share with your team and which ones to keep private.
Details
Award-winning, complete CRM solution. Zoho CRM offers all the modules and tools that you might need to run your sales & marketing.
Value for your money. We not only provide a great CRM solution, but also have a great price too. How about... 3 users entirely free? No strings attached, not a trial, just free!
No long term contracts, pay as you go. You are not bound by any long, yearly contracts. You have the flexibility of paying monthly, quarterly or yearly.
It's all hosted. When you choose Zoho CRM, we do the hard work for you. You do not have to buy expensive servers, software, backup solutions, etc. Just focus on selling and leave the rest to us.
Ease of Customization. We understand your need to customize our service to your specific needs. Our drag-and-drop customization helps you get things done fast.
It's not just CRM. When you create a Zoho CRM account, you also get access to the Zoho suite of products - from online storage and web meetings to other business products, such as project management, invoices and more.
FAQs
Why choose Zoho CRM?
Because Zoho CRM makes it easy for you to sell more and manage your customers, and gives you 3 users absolutely FREE to get started.
What if I want more than 3 users?
No problem. Our Professional and Enterprise editions offer even more features and unlimited number of users at very reasonable prices.
In Paid Editions, do I have to pay for all users?
No, once you subscribe to any of the paid editions, your first three users still remain free - you start paying from the 4th user onwards.
Can I upgrade, downgrade, or cancel later?
Yes, Zoho CRM is a "pay as you go" service, so you can upgrade, downgrade, or cancel at any time.
Pricing
| Plan |
Professional Edition |
Enterprise Edition |
Free Edition |
| Monthly Cost |
USD 12/user |
USD 25/month |
Free |
| Max no. of users |
Unlimited |
Unlimited |
3 |
| Extras & Add-ons |
| Zoho Mail Add-on |
USD 5/user/month |
USD 3/user/month |
USD 3/user/month |
| Zoho CRM Plug-in for Microsoft Outlook |
USD 3/user/month |
USD 3/user/month |
USD 3/user/month |
| Data Backup (Export Data) |
USD 10/request |
USD 10/request |
USD 10/request |
| Additional File Storage (doc, xls, etc) |
| 100 MB |
USD 5/month |
USD 5/month |
USD 5/month |
| 250 MBUSD 10/monthUSD 10/monthUSD 10/month |
USD 10/month |
USD 10/month |
USD 10/month |
| 500 MB |
USD 19/month |
USD 19/month |
USD 19/month |
| 1 GB |
USD 30/month |
USD 30/month |
USD 30/month |