Knowledge Base

How to log in with 2-Step Verification

2-Step Verification helps make your account more secure. With 2-Step Verification set up, you’ll receive a one-time code on your trusted phone that you must enter every time you sign in. The verification code confirms that only people authorized to access your account can do so.

In this article, we will discuss:

Log in to the account

Follow the steps below to log in to your account using 2-step verification.

  1. Log in to your account via https://www.networksolutions.com/my-account/login.
  2. Enter your User ID, then click Next.

    Enter User ID
     
     
  3. Enter your Password, then click Sign in.

    Enter Password
     
     
  4. Enter the code sent to the trusted email, then click Authenticate.

    Enter Verification Code
     
  5. You have successfully logged in to your account!

 

Problems with the verification code

You will only have a maximum of 5 attempts to enter the verification code. If you are having trouble with the verification code sent to your trusted email, you can still log in using your recovery key or request a verification code sent to your trusted phone or recovery email if you have set them up.

Authenticate using your recovery key

Note: Your recovery key was provided when you set up 2-Step Verification.
  1. Select the Recovery Key option, then click Authenticate.

    Use Recovery Key
     
     
  2. Enter your recovery key in the field provided and click the Authenticate button.
     
    Note: If you enter an incorrect recovery key, you will see an Invalid Recovery Key message. You will have five attempts to enter the correct recovery key before the account is locked. Once the account is locked, you will see a message asking you to call customer support.
    Authenticate Using the Recovery Key
     
  3. You are now logged in to your account.

 

Authenticate using your recovery email

  1. Select the Send Code to recovery email option, then click Authenticate.

    Send Code to Recovery Email

     
  2. Input the code sent to your recovery email in the field provided, then click Authenticate.

    Authenticate Using the Code Sent to Recovery Email
     
  3. You are now logged in to your account.

 

Authenticate using your trusted phone

  1. Select the Text Code to trusted phone option, then select Authenticate.

    Text Code to Trusted Phone
     
  2. Input the code sent to your trusted phone in the field provided, then click Authenticate.

    Authenticate Using the Code Texted to TPN
     
  3. You are now logged in to your account.

 

Review

2-Step Verification provides an additional level of protection by asking for a verification code every time you sign in. This article walks you through the login steps and the backup options you can use, such as a recovery key, recovery email, or trusted phone, if you run into issues with the verification code.