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 How to accept Microsoft Customer Agreement to prevent account restrictions
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How to accept Microsoft Customer Agreement to prevent account restrictions

By January 21, 2026, customers will need to accept the new Microsoft Customer Agreement (MCA) to avoid restrictions from performing actions in their Microsoft Partner Center.

Important:
  • No further actions needed if you have already accepted the MCA.
  • Restrictions will automatically lift once acceptance is confirmed.

In this article, we will discuss:

Impacted transactions

Below are the restricted actions if you have not accepted the MCA:

  • Purchasing new Microsoft products and services
  • Adjusting quantities (increase or decrease) of existing subscriptions
  • Changing term durations or billing plans
  • Upgrading existing subscriptions
Note: These restrictions will be lifted immediately after you accept the MCA.

 

How to accept the Microsoft Customer Agreement

Follow these steps below to accept the MCA directly.

  1. Sign in to your Microsoft 365 Admin Center through this link: https://admin.microsoft.com/AdminPortal/Home?ref=/BillingAccounts/agreement
  2. Log in using admin credentials.
  3. When prompted, review the MCA.
  4. Tick the box to accept the agreement.

    Microsoft 365 admin center, accept Microsoft Customer Agreement page
     
  5. View your partner relationships (Optional):
    1. Go to Settings > Partner relationships.
    2. View a list of partners you work with and select any partner to see detailed information.

 

Review

To prevent service interruptions, this article details the actions that are restricted if you have not accepted the new MCA. You will also find the steps to accept the MCA to keep your Microsoft account's full functionality.

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