Builder brands: Digital downloads in e-commerce store

With a Builder brands store, owners will now be able to sell digital products to their customers and fulfill the orders directly from their website! Setting a product to 'digital product' means that a link will be emailed at the time payment is confirmed, which will grant the purchaser access to the file for download.

In this article, we will look at how to set up a product as a digital product and the different options associated with adding these types of products.

Adding a Digital Product

1. Log in to your account manager via https://www.networksolutions.com/my-account/login.
2. Select Websites on the left menu, and you will be routed to a different tab where you can access your website editor.
   
   
    
   Note: Alternatively, if you have multiple website builder accounts, click Launch to proceed.
3. Launch your website editor by choosing Edit site.
   
   
    
4. You’ll want to begin with a new Product. To understand how to add a product, you can refer to this article: Managing products.
    
   
    
5. From the Product Type section, select Digital product. Selecting this option will add the Digital Upload area to your product details.
   
   
    
6. Starting with basic details, enter your product name, price, and description. In your description, you can add robust information about your product here. In addition, you can use the toolbar that appears above the description box to format, apply text styles, and add links to the text.
   
   
    
7. Next, scroll to the next area for Digital Upload and select the File upload for digital product button to begin uploading your file to the store, since file types for products can vary significantly and give you the flexibility to sell different items.
   
   
    

   Currently, we allow the following:

   • Images up to 4 MB
     • JPG
     • PNG
   • Audio up to 100 MB
     • MP3
   • Documents up to 40 MB
     • DOC
     • XLS
     • PPT
     • PDF
   • Videos up to 1 GB
     • MOV
     • MPEG4
     • MP4
     • WMV
   • Zip files up to 1 GB
8. Once uploaded, you can configure the Download Expiration to be Time based or Download attempts.
   
   
    
   • Time based: The expiration sets the duration of time the product is available to the purchaser.
   • Download attempts: Set the number of times a digital product can be downloaded.
9. Optional: Next, add an image to show or preview the digital product you are offering.
   
   
    
10. Once you have your product and all its details ready to go live in your store, select Publish at the top of the screen.
    
    
     
11. You may experience a short delay before your product is available in preview mode or store while the system scans for viruses/malware. Corrupt files will be rejected, and so will image files that violate TOS.
    
    

Your product will automatically appear in any applicable store elements, just like any other item in your store. In addition, when a customer orders a digital product, it will look in your orders just like any other product.

Someone missing their link? 
No worries, you can always resend the link via email from the order details screen if necessary.