Builder brands: Sending a pickup notification email

When your customer’s order is ready for them to come and pick it up from you, you will be able to let them know by email through the following steps:

1. Log in to your account via https://www.networksolutions.com/my-account/login.
2. From the left-hand menu, click the Websites & Hosting tab.
   
   
    
3. Navigate to the hosting package that you want to access with Website Builder, then click Manage to continue.
   
   
    
4. Navigate and click the Manage Store tile.
   
   
    
5. You will be routed to your Store home.
   
   
    
6. Click Orders from the left.
   
   
    
7. Next, select the Order you would like to send a notification for.
   
   
    
8. In the area for Pickup Items, select the Send Ready for Pickup Email button. This will let your customer know that the items are all ready to be picked up.
   
   
    
   • Optional: If your order contains a mix of pickup and shipped items, once all the picked-up items have been processed, you can choose Mark As Complete to indicate that only the shipped items need to be processed.
     
     
      
9. Once your order has been completely processed, picked up, and possibly shipped, you can change the order status from the drop-down menu on the right from In Progress to Completed to move the order from your queue before moving on to the next.