Builder brands: Sending a pickup notification email

When your customer’s order is ready for them to come and pick it up from you, you will be able to let them know by email through the following steps:

1. Log in to your account manager via https://www.networksolutions.com/my-account/login.
2. Click Websites from the left navigation menu.
   
   
    
   Note: Alternatively, if you have multiple website builder accounts, click Launch to proceed.
3. To launch your website editor, click Site Actions. Then click Manage Store.
4. You will be routed to your Store home.
   
   
    
5. Click Orders from the left.
   
   
    
6. Next, select the Order you would like to send a notification for.
   
   
    
7. In the area for Pickup Items, select the Send Ready for Pickup Email button. This will let your customer know that the items are all ready to be picked up.
   
   
    
   • Optional: If your order contains a mix of pickup and shipped items, once all the picked-up items have been processed, you can choose Mark As Complete to indicate that only the shipped items need to be processed.
     
     
      
8. Once your order has been completely processed, picked up, and possibly shipped, you can change the order status from the drop-down menu on the right from In Progress to Completed to move the order from your queue before moving on to the next.