How to Create and Manage an Email Mailbox

Creating and Managing a Mailbox

We are now in an era where email has become an essential tool for communication. Whether you're a student, a professional, or a business owner, having a mailbox is crucial for staying connected with others. As long as you have an active email service with Network Solutions®, you can set up a mailbox using a domain registered with us or an external domain.

In this article, we will discuss:

• Creating a Mailbox Using a Domain Registered With Us
• Creating a Mailbox Using a Domain Registered With Another Registrar
• Adding Mailbox Aliases
• Deleting or Unassigning a Mailbox
• Review

For additional email management support, we recommend visiting the Email Management article. It provides a complete list of guides with step-by-step instructions.

Creating a Mailbox Using a Domain Registered With Us

Follow these instructions to create a mailbox.

1. Log in to your Network Solutions® account.
2. Click Professional Email on the left side of the page.
   
3. Go to the PLANS tab, then click ASSIGN MAILBOX.
   
   If you have multiple email services, you will need to select the email service you would like to use, then click the ASSIGN MAILBOX button.
   
    
4. Your view will vary depending on the email plan you have.
   • If you have a Professional Email or Professional Email Plus, you will get this screen below. Enter your preferred mailbox name, select the domain name, and enter and confirm the password. Click ASSIGN.
     
     
      
   • If you have other email plans like eCommerce, Hosting, and Website package email, you will get the screen below. Enter your preferred mailbox name, select the domain name, and enter and confirm the password. Click SAVE & CONTINUE.
     

Your mailbox has been created!

To access your mailbox in an email app, you must first configure your DNS. See How to Set Up Your Email with POP3 & IMAP - Quick Guide for instructions on setting up your email in an email app.

Creating a Mailbox Using a Domain Registered With Another Registrar

Below are steps in creating a mailbox using a domain registered with another registrar.

1. Log in to your Network Solutions® account.
2. Click Professional Email on the left side of the page.
   
3. Go to the PLANS tab, then click ASSIGN MAILBOX.
   
   If you have multiple email services, you will need to select the email service you would like to use, then click the ASSIGN MAILBOX button.
   
4. Depending on the email plan you purchased with Network Solutions®, your view will be:
   • If you purchased a Professional Email or Professional Email Plus, you could assign an external domain by selecting the My domain is not listed here option in the Select Domain field. Selecting this option will allow you to enter your external domain. Once the mailbox name and password are entered, click the NEXT button.
     
     
     
     Your DNS Settings will be displayed. Update the DNS Settings at your current registrar using the settings provided.
     
     
     
     Click the CLOSE button to return to the Mailbox List page. When you click the MANAGE button, it will open the Mailbox Details Page. The Advanced settings are collapsed by default. The user may VERIFY CONNECTION.
      
   • If you have other email plans like eCommerce, Hosting, and Website package email, you can use an external domain to create your mailbox by entering it in the Type in a Domain Name field and clicking APPLY CHANGES. The domain you just entered will now appear in the Select Domain drop-down.
     
     
     
     Once your preferred mailbox name and password are entered and confirmed, click SAVE & CONTINUE.
     
     
5. You will now need to update the email DNS settings at your current Name Server provider. To view your email DNS settings, you will need to go to the Hosting or Website section in the Account Manager.
   • For Hosting Package Emails, you will need to launch the Hosting Control Panel and click the Assign/Edit Your Domain button. In the Domain Names Pointing to this Package page, click View DNS. This will give you the website and email records. Copy the MX records and use them to update your email DNS records in your registrar.
     
     
   • For Website Package Emails, you will need to MANAGE the website package to open the Website Details page. Navigate to the Manage Website Domains section, then click the View DNS link. Copy the MX records and use them to update your email DNS records in your registrar.
     
     
      

To access your mailbox in an email app, you must first configure your DNS. See How Do I Get Started with POP3 and IMAP? for instructions on setting up your email in an email app.

Adding Mailbox Aliases

Learn how you can create and manage mailbox aliases. Here's how they work. You can create extra email addresses that collect all your messages in one inbox. For instance, if your main email is [email protected], you can make an alias like [email protected]. Any emails sent to this alias will go to your main inbox.

Setting up an alias helps you use your mailbox efficiently since you don't have to manage multiple email accounts. You can use as many aliases as possible and still receive the emails in one mailbox. It also protects your privacy since you don't need to give out your primary email address to receive emails. If the alias gets spammed or hacked, your primary email address will remain safe. Additionally, if you're concerned about your email address being sold to third-party companies, using an alias can help prevent this from happening.

Follow these instructions to add a mailbox alias.

1. Log in to your account via Account Login Links.
2. On the left side of the page, select Professional Email.
   
3. On the Mailboxes tab, click the MANAGE button next to the mailbox to which you wish to add an alias.
   
    
4. Click the ADD ALIAS button in the Aliases section to create an alias.
   
    
5. Once the Add Alias window shows, enter the alias you want in the field provided.
   
   
   To create an additional alias, click on + ADD ANOTHER ALIAS, and a new field will show.
6. Once done, click SAVE.

You have added an alias to your mailbox.

Deleting or Unassigning a Mailbox

Do you want to delete an unused or compromised mailbox? Or are you looking for free server space on the email server? Whatever your reason is, you should know that when deleting a mailbox, all attached emails, contact info, and other types of information will be permanently deleted from your account. Before you proceed, make sure you've backed up any important information and set up forwarding if needed.

Follow these instructions to remove a mailbox.

1. Log in to your account via Account Login Links.
2. On the left side of the page, click Professional Email.
   
3. On the Mailboxes tab, click the vertical ellipsis on the right side of the mailbox you want to delete or unassign, then click Delete.
   
    
4. Confirm the deletion by entering the complete email address in the field provided.
   

Your mailbox has been deleted. You will no longer have access to its contents.

Review

This is a guide to creating and managing mailboxes with Network Solutions®. It covers creating a mailbox using a domain from Network Solutions® or another registrar and details steps depending on your email plan. You may also need to update your DNS settings after creating your mailbox.