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Knowledge Base

How to Create and Track Google Business Profile Posts

Creating Google Business Profile Posts is a powerful way to enhance your online visibility, engage with customers, and support your local SEO strategy. This guide will walk you through the entire process, from creating and customizing different post types to tracking their performance with Insights.

Click on any section below to expand the instructions for that topic.

How to Create a Google Post

  1. Sign in to your Google Business Profile account.
  2. You can now create posts by following either of the steps below:
    • Click Create post.
      Create Post button in Google Business Profile

    OR

    • Click the Posts option on the left menu.
      Posts
  3. Lastly, click inside the "Write your post" box.
    Write your post box

Choosing Your Post Type and Adding Content

  1. From the pop-up window, select the type of post you want to create (e.g., What's New, Event, Offer, Product).
  2. Fill in the specific details for your chosen post type. For example:
    • What's New: Place the cursor on the line to write your post.
      Selecting a post type in Google Business Profile
      Write your post
    • Event: Add an event title, start/end dates, and times.
      Event option
      Event Details fields for a Google Post
    • Offer: Add an offer title, dates, coupon code, and terms.
      Offer option
      Offer Details fields for a Google Post
    • Product: Add a product name and price or price range.
      Product option
      Product Details fields for a Google Post

Adding an Image to Your Post

  1. In the post creation window, click the Camera icon to upload a photo or video.
    Camera icon to add an image
  2. Click the "Select an image from your computer" button. Images should be at least 400px wide by 300px tall.
    Select photos and videos from your computer
  3. Once added, you can click the crop icon to adjust its size or the trash icon to remove it.
    Crop and remove image options

Adding a Call-to-Action Button

  1. Click the Add a button (optional) dropdown menu.
    Add a button option for a Google Post
  2. Select a button type (e.g., Book, Order online, Call now).
    Select Call now
    • If you select Call Now, your business phone number will be used automatically.
    • For other button types, you will be prompted to add a destination URL.
      Adding a URL link for a call to action button

Publishing Your Post

  1. Click Preview to see how your post will look before it goes live.
    Preview button
  2. If everything looks correct, click Publish.
    Publish button in the post preview window

Editing or Removing a Post

  1. Click the Posts section from the left-hand menu.
  2. Find the post you want to manage and click the vertical ellipses (three-dotted) icon in its corner.
    Three Dots option
  3. You can now edit or delete posts by following either of the steps below:
    • Click Edit from the dropdown options, then select Preview and Publish once done.
      Edit Option

    OR

    • Click the Delete dropdown option to remove an already published post.
      Delete option

Tracking Post Performance

You can track the success of your posts using Insights. The total number of views and clicks for each post is displayed directly beneath it in the Posts section. This data is available even after a post has expired, allowing you to measure your engagement over time.

Post Insights showing views and clicks

Review

This guide has shown you how to effectively use Google Business Profile Posts to engage with your audience. By creating different types of posts, adding compelling images and calls to action, and tracking your performance with Insights, you can enhance your local SEO and connect with more customers.

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