Ecommerce Online Store - Inventory - Gift Certificates

Important: This article applies to E-commerce Pro only. 

The Pro Shopping Cart allows you to create gift certificates to issue to customers. To enter the Gift Certificate Manager, click on the Inventory tab and then click on Gift Certificates.

How to Create a New Gift Certificate

From the Gift Certificate Manager, enter the amount of the Gift Certificate. You then have the option to set an expiration date of a specified year, month, week or day from the day it was created, set an exact date of expiration, or opt for no expiration.

Once created, your gift certificates display in the order created on the Gift Certificate Manager screen.

Each gift certificate is assigned a unique 17-character code, beginning with GC. You may issue this code to customers and they can enter it at checkout to apply the gift certificate amount to their order.

Important: When entered at checkout, the cart will deduct the maximum amount available towards the cart total. If the amount of the gift certificate does not completely cover the cart total, the customer will need to enter an additional form of payment. 

If you would like to alter the amount of a gift certificate, click the Edit button and follow the instructions below for recharging a certificate.

Recharge a Gift Certificate

1. Click on Edit by the certificate you want to recharged.

2. Once in the Gift Certificate editor, you can add or remove value to a gift certificate, add notes, and change the expiration date. 

3. Once you have made your changes, click Save or Save & Return to return to the Gift Certificate Manager.