Ecommerce Online Store - Operations - Taxes
Using the Tax Manager, you can select the states, counties and cities from which you need to collect tax, including the state(s) where you have a physical store location. You also have the ability to override the taxes provided by our third-party tax provider.
Note: Network Solutions is not responsible for the accuracy for any tax rates. Please consult your tax advisor for advice on collecting tax from your customers.
Shipping & Handling Combined
Please note that if you have selected the option to combine shipping and handling on customer displays, the shipping and handling will be taxed together (depending on what the state, county and city taxes dictate).
Selecting Your Tax Collection Areas
Use the Tax Manager to select and save those states in which you need to collect tax, including the state(s) where you have a physical location. Because the taxes are retrieved from our 3rd party tax providers in real time, there is a slight delay when you select a state or county as the information is returned and your new list is populated. We suggest that you make a selection, then allow the requested list to be returned.
In the Example below, Illinois has been selected as a state for which taxes are charged. Once you select a state, the Override link appears, which allows you to override the default taxes provided for the state, county, or city in question.
How to Select a State, County or City
Clicking on the state checkbox will select (or de-select) every county (or city, if you are at the county level) in the list as well as expand (or collapse) that list. Clicking on the name of the state will simply expand (or collapse) the county list (or city list, if you are at the county level) for that state. You may then select which individual counties (or cities if at the county level) you wish to collect taxes in.
Because the tax information is retrieved in real time, your selections are saved as they happen.
How to Display the Tax Information
In the Order Detail section of the Order, there is a Tax button next to the tax total. Click this button to show the tax breakdown for the order.
How to Override the Default Tax Rate
You can override the default tax rates for any state, county, or city in which you collect taxes by following the steps below.
1. Select the region (State, County, or City) desired by selecting the checkbox next to the region. Once the systems updates, you will see the Override link appear next to the selected region and any sub-regions it contains.
2. Click the Override link. This will open the Tax Override Popup.
3. In the Tax Override Popup you can set your new tax rate, elect to tax shipping, or tax shipping and handling combined. At any time you can reset your tax rates to the default rates for the region by clicking the reset link.
4. Once you are satisfied with your tax rate changes, click the Save button to return to the Tax Manager.
