How to Set Up Email Client on Your BlackBerry Phone
Efficient communication depends on having your email set up correctly, no matter where you are. In this guide, you’ll learn how to set up an email client on your BlackBerry phone, configure IMAP or POP, adjust settings for security and performance, and resolve common connection problems.
In this article, we’ll discuss:
- Before You Begin: Finding Your Email Settings
- Set Up Your Email Address
- Unable to Establish Connection?
- Review
Before You Begin: Finding Your Email Settings
If you need your email settings, you can locate them by entering your domain name below.
To find your email settings, enter your domain name in the form below.
Can't Find the Search Box?
If you can't find the search box for entering your domain name, you can access the settings directly through the dedicated search form.
Troubleshooting reCAPTCHA Issues:
If the reCAPTCHA security check isn't displaying within the form, here are some troubleshooting steps:
- Wait a Few Seconds: After you check the reCAPTCHA box, wait for 3 seconds before clicking "Submit."
- Update Your Browser: Ensure you are utilizing the most recent version of your web browser to avoid compatibility issues.
- Disable Conflicting Extensions: Certain browser extensions or plugins might interfere with the form. Try disabling them temporarily to see if this resolves the problem.
- Try Another Browser: If the issue persists, try accessing the form using a different web browser.
Additional Resources:
For further details on reCAPTCHA, you can visit the Google Support page.
Below is a detailed explanation of the email settings.
| Setting | POP | IMAP |
|---|---|---|
| Email Address: | The email address you are setting up. | The email address you are setting up. |
| Incoming Mail Server: | A system that receives an email. The server is found in the above results. | A system that receives an email. The server is found in the above results. |
| Incoming Server Port: | 995 - A setting that mail servers use for receiving an email. | 993 - A setting that mail servers use for receiving an email. |
| Outgoing Mail Server: | A system that sends email. The server is found in the above results. | A system that sends email. The server is found in the above results. |
| Outgoing Server Port: | 587 - A setting that mail servers use to send an email. | 587 - A setting that mail servers use to send an email. |
| Outgoing Server (SMTP) requires authentication: | Yes - Your full email address and password. | Yes - Your full email address and password. |
| SSL/TLS: | Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2. | Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2. |
If you purchased your email from Domain.com, Dotster, or MyDomain before they were migrated to Network Solutions, please use the following email settings:
Below are generic settings that should work for any email client or mobile device.
| Setting | What You Input |
|---|---|
| Username: | Your full email address |
| Password: | Your email password |
| Connection Type: | Server & Port info |
| POP | Incoming Server: pop.domain.com Incoming Port: 110 (or 995 with SSL enabled) |
| IMAP | Incoming Server: imap.domain.com Incoming Port: 143 (or 993 with SSL enabled) |
| SSL (Optional): | Enabled or Disabled |
| Outgoing Server Authentication: | Enabled |
| Outgoing Server: | smtp.domain.com |
| Outgoing Port: | 587 (or 465 with SSL enabled) |
Below are generic settings that should work for any email client or mobile device.
| Setting | What You Input |
|---|---|
| Username: | Your full email address |
| Password: | Your email password |
| Connection Type: | Server & Port info |
| POP | Incoming Server: pop.dotster.com Incoming Port: 110 (or 995 with SSL enabled) |
| IMAP | Incoming Server: imap.dotster.com Incoming Port: 143 (or 993 with SSL enabled) |
| SSL (Optional): | Enabled or Disabled |
| Outgoing Server Authentication: | Enabled |
| Outgoing Server: | smtp.dotster.com |
| Outgoing Port: | 587 (or 465 with SSL enabled) |
Below are generic settings that should work for any email client or mobile device.
| Setting | What You Input |
|---|---|
| Username: | Your full email address |
| Password: | Your email password |
| Connection Type: | Server & Port info |
| POP | Incoming Server: pop.mydomain.com Incoming Port: 110 (or 995 with SSL enabled) |
| IMAP | Incoming Server: imap.mydomain.com Incoming Port: 143 (or 993 with SSL enabled) |
| SSL (Optional): | Enabled or Disabled |
| Outgoing Server Authentication: | Enabled |
| Outgoing Server: | smtp.mydomain.com |
| Outgoing Port: | 587 (or 465 with SSL enabled) |
Set Up Your Email Address
Follow the steps below to set up email for IMAP.
- Go to System Settings.
- Select Accounts from the menu.
- Click Add Account.
- Navigate and click Advanced.
- In the Advanced Setup selection, choose IMAP.
- Fill out the following information:
- Description: Whatever you want (example: IMAP Email)
- Display Name: How you want your name to appear in emails (example: John Smith)
- Username: Your email address (example:
[email protected]) - Email Address: Your email address (example:
[email protected]) - Password: Your email password
- Server Address (Incoming): imap.%%Domain%%
- Port (Incoming): 143
- Encryption (Incoming): Optional. If SSL is enabled, change Port (Incoming) to 993.
- IMAP Path Prefix: INBOX
- SMTP Username: Your email address (example:
[email protected]) - SMTP Password: Your email password
- SMTP Server Address: smtp.%%Domain%%
- SMTP Encrption: Optional. If SSL is enabled, change SMTP Port to 465.
- Use push if supported: On
- Sync Interval: We recommend 30 minutes
- After entering the settings, you should start receiving emails if you get a pop-up message stating that the provider identity isn't verifiable, select Continue.
- Select Done, and you're ready to go! Now test it out by sending yourself an email.
Follow the steps below to set up email for POP.
- Go to System Settings.
- Select Accounts from the menu.
- Click Add Account.
- Navigate and click Advanced.
- In the Advanced Setup selection, choose POP.
- Fill out the following information:
- Description: Whatever you want (example: IMAP Email)
- Display Name: How you want your name to appear in emails (example: John Smith)
- Username: Your email address (example:
[email protected]) - Email Address: Your email address (example:
[email protected]) - Password: Your email password
- Server Address (Incoming): pop.%%Domain%%
- Port (Incoming): 110
- Encryption (Incoming): Optional. If SSL is enabled, change Port (Incoming) to 995.
- IMAP Path Prefix: INBOX
- SMTP Username: Your email address (example:
[email protected]) - SMTP Password: Your email password
- SMTP Server Address: smtp.%%Domain%%
- SMTP Port: 587
- SMTP Encrption: Optional. If SSL is enabled, change SMTP Port to 465.
- Use push if supported: On
- Sync Interval: We recommend 30 minutes
- After entering the settings, it should attempt to connect if you get an error message stating that the provider identity isn't verifiable, select Continue.
- Select Done, to finish your email configuration.
Unable to Establish Connection?
- Consult Blackberry's support site.
- Contact us so that we can help you troubleshoot the issue.
Review
Setting up email using IMAP or POP is explained with clear, step-by-step instructions for entering server details, ports, and security settings to ensure proper configuration. IMAP is ideal for syncing messages across multiple devices, while POP works best for downloading emails to a single device. Both methods include guidance on sync intervals, SSL options, and troubleshooting identity verification pop-ups, with further assistance available through Blackberry’s support site or by contacting support.