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 FAQs: iPage is becoming Network Solutions
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FAQs: iPage is becoming Network Solutions

iPage.com is becoming Network Solutions, bringing together two providers committed to helping customers build a stronger, more secure online presence. This merger offers a wider range of tools and services to help you develop, manage, and expand your digital footprint. Whether you are launching your first website or looking to grow an existing business, you will benefit from enhanced resources, improved support, and innovative solutions designed to meet your specific needs in the digital landscape.

In this article, we will discuss:

Why is iPage becoming Network Solutions?

iPage is becoming Network Solutions to offer customers a more complete platform for building and managing their online presence. Network Solutions has more than four decades of experience helping businesses establish themselves online, and this move brings that expertise directly to iPage users.

By consolidating under one brand, you gain access to an expanded set of tools, from domain management and hosting to website design, email, and marketing services, all in one place. This creates a more streamlined experience and gives you the flexibility to grow at your own pace, whether you prefer a do-it-yourself approach or want help from a team of experts.

 

What does this mean for iPage customers?

Becoming part of Network Solutions gives you access to an enhanced suite of services that support every stage of your online journey:

  • AI-powered domain discovery to help you secure the right name for your brand
  • Comprehensive security features to safeguard your data and protect your visitors
  • A simplified website builder for building or updating your site with confidence
  • 24/7 expert support via phone and chat
  • Scalable tools designed to grow with your business over time

These additions strengthen what you already have with iPage.com, helping you build and maintain your online presence more effectively.

 

What will happen to my existing account and services?

Your iPage account and all associated services will be moved to Network Solutions. In most cases, you will continue using the same login information you use today.

If your credentials need to be updated, you will or already have received an email with step-by-step instructions. All your services, including domain names, hosting, and website builder features, will stay active throughout the transition.

 

Will my pricing or billing change?

There will be no changes to your pricing or billing as part of this consolidation. Your current pricing will remain the same. For any pricing or billing concerns, contact customer support at 855-834-8495 or via chat.

 

Will I need to create a new account with Network Solutions?

You will not need to create a new account. Your existing iPage account information will be transferred to Network Solutions. Most customers will be able to access all services and products under their current credentials once the migration is complete.

If your credentials are changing, you will be notified via email. For any issues accessing your account post-consolidation, you can contact customer support at 855-834-8495 or via chat.

 

How do I access my services after the consolidation?

Once the consolidation is complete, you will access your services through the Network Solutions account manager. You will be given instructions on how to log in using your existing credentials, and all your services will be available in the new dashboard.

 

Will my domain name registration or hosting be affected?

Your iPage domain name registration and hosting services will remain intact without any service interruptions. There may be a brief period of transition during which you might experience limited access to your account manager as the consolidation occurs.

 

Will I still have access to customer support?

You will still have access to customer support via chat, and you will also have access to voice support during published hours, which can be found at networksolutions.com. The support team is trained to handle any issues related to your previous services and can assist you in the transition process.

 

Will my email address or website change?

Your email address and website URL will remain the same after the consolidation. There are no changes to your core services unless specifically notified. If any updates are required, you will receive prior communication from your registrar with clear instructions.

 

Can I continue to use iPage tools or services after the consolidation?

Network Solutions is focused on making this transition as seamless as possible. We are committed to providing ongoing support for the tools and services you previously utilized. Should any iPage tools or services be discontinued or replaced in the future, you will be informed as per our terms of service.

 

Will my data be secure during the transition?

Network Solutions takes data security very seriously. All your account information, services, and data will be handled with the highest level of security during the transition. Network Solutions follows industry best practices to protect your data.

 

What if I have billing issues or concerns during the transition?

If you experience any issues with billing, payments, or invoices during the transition, please contact Network Solutions customer support immediately. They will assist in resolving any discrepancies and ensure a smooth transition for your account.

 

How will this affect the services I currently use (e.g., website hosting, SSL certificates, etc.)?

There will be no downtime for your services during the consolidation. Your current iPage services, including website builders, hosting, domain names, SSL certificates, and other tools, will continue to function without interruption.

 

Will the user interface change for managing my services?

Network Solutions is focused on making this transition as seamless as possible. After the consolidation, you will continue to manage your account and services in the same manner as you do now, ensuring a seamless experience.

 

How long will the consolidation process take?

You will be notified of key dates during the transition period and provided with the necessary information to ensure continuity of service.

 

What should I do if I have additional questions or need assistance during the consolidation?

If you have any questions or need assistance during the iPage consolidation, you can reach out to customer support via live chat or by phone at 855-834-8495, available Monday–Friday from 8:00 a.m. to 11:00 p.m. EST. They are ready to assist you and ensure a smooth transition.

 

Will my account history be retained?

All iPage account history that you have today will be retained when you transition to Network Solutions. You will continue to have access to your account history through the Network Solutions account manager.

 

Will my renewal dates or contract terms change?

Your renewal dates will not change. You will have the same renewal dates, contract terms, and communication timing.

 

Will I need to update my nameservers?

You do not need to make any DNS changes. If you are using third-party nameservers, they will remain the same. Any custom records you have set up, such as A, MX, and all other DNS records, will carry over and remain the same; no changes need to be made.

 

Will the login link be changed?

After the consolidation, you will log in to your account manager via https://www.networksolutions.com/my-account/login.

 

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