Getting Started with MyTime Support
Congratulations! You have just purchased a MyTime Support™ package.
MyTime Support™ offers assistance and peace of mind you need to get the most out of the services that you have with us. Based on your needs, our expert Customer Service representatives will answer your questions, walk you through tasks and, in some cases, complete them for you. MyTime Support is elective, so anyone using our Hosting, Website, Email, and Mobile products can choose to add it to their account at any time.
The process of having your work completed from purchase to completion:
- You purchase MyTime Support™ with a customer service agent and be transferred to MyTime Support.
- If purchased, a MyTime Support Specialist will gather some information and remote in to configure your email, set up an appointment for a consultation, or create a ticket for your work to be completed.
- The MyTime Support Specialist will advise you of your next steps.
- Once your work is completed, you will receive confirmation and any next steps.
If you have not yet submitted your work to be completed, please contact our team using the information below. One of our specialists will confirm that we have all the information we need and advise you of any next steps.
Contact Us By:
- Phone: 1-888-642-0138 - Monday to Friday 9:00am to 7:00pm EST
We are eagerly awaiting to hear from you!
Sincerely,
MyTime Support Team