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Knowledge Base

How Do I Set Up Outlook 2013?

Note:
  • If you need instructions on how to download and install Outlook 2013, visit Microsoft support.
  • For instructions on how to set up Outlook 2013 with Gmail, check out Microsoft's site for steps.

How to Set Up Outlook 2013

Below are the steps to set up an email account with Outlook 2013:

  1. Open Outlook and select Manual setup or additional server types. Then click the Next button.
    radio button for Manual setup or additional server types
     
  2. From the Choose Service panel, select POP or IMAP. Then click the Next button.
    radio button for POP or IMAP
     
  3. Enter the necessary information from the POP and IMAP Accounts Settings panel. Use the tool below to gather the necessary information. Enter your domain name below to locate your settings.

     To find your email settings, enter your domain name in the form below. 

    Can't Find the Search Box?

    If you can't find the search box for entering your domain name, you can access the settings directly through the dedicated search form.

    Troubleshooting reCAPTCHA Issues:

    If the reCAPTCHA security check isn't displaying within the form, here are some troubleshooting steps:

    • Wait a Few Seconds: After you check the reCAPTCHA box, wait for 3 seconds before clicking "Submit."
    • Update Your Browser: Ensure you're using the latest version of your web browser to avoid compatibility issues.
    • Disable Conflicting Extensions: Certain browser extensions or plugins might interfere with the form. Try disabling them temporarily to see if this resolves the problem.
    • Try Another Browser: If the issue persists, try accessing the form using a different web browser.

    Additional Resources:

    For further details on reCAPTCHA, you can visit the Google Support page: https://support.google.com/recaptcha.


    Below is a detailed explanation of the email settings.

      POP IMAP
    Email Address:  The email address you are setting up. The email address you are setting up.
    Incoming Mail Server: A system that receives an email. The server is found in the above results. A system that receives an email. The server is found in the above results.
    Incoming Server Port: 995 - A setting that mail servers use for receiving an email. 993 - A setting that mail servers use for receiving an email.
    Outgoing Mail Server: A system that sends email. The server is found in the above results. A system that sends email. The server is found in the above results.
    Outgoing Server Port: 587 - A setting that mail servers use to send an email. 587 - A setting that mail servers use to send an email.
    Outgoing Server (SMTP) requires authentication: Yes - Your full email address and password. Yes - Your full email address and password.
    SSL/TLS: Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2. Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2.

    Below are the email settings for Dotster and Mydomain customers:

     
    Email Settings for Dotster Customers  

    Below are generic settings that should work for any email client or mobile device.

    Setting What You Input
    Username: Your full email address
    Password: Your email password
    Connection Type: Server & Port info
    POP Incoming Server: pop.dotster.com
    Incoming Port: 110 (or 995 with SSL enabled)
    IMAP Incoming Server: imap.dotster.com
    Incoming Port: 143 (or 993 with SSL enabled)
    SSL (Optional): Enabled or Disabled
    Outgoing Server Authentication: Enabled
    Outgoing Server: smtp.dotster.com
    Outgoing Port: 587 (or 465 with SSL enabled)
     

    Note: If 587 is not working for the Outgoing Port, try using port 25 instead.

    Email Settings for Mydomain Customers  

    Below are generic settings that should work for any email client or mobile device.

    Setting What You Input
    Username: Your full email address
    Password: Your email password
    Connection Type: Server & Port info
    POP Incoming Server: pop.mydomain.com
    Incoming Port: 110 (or 995 with SSL enabled)
    IMAP Incoming Server: imap.mydomain.com
    Incoming Port: 143 (or 993 with SSL enabled)
    SSL (Optional): Enabled or Disabled
    Outgoing Server Authentication: Enabled
    Outgoing Server: smtp.mydomain.com
    Outgoing Port: 587 (or 465 with SSL enabled)
     

    Note: If 587 is not working for the Outgoing Port, try using port 25 instead.


  4. Once you have entered the necessary information, select More Settings. More Settings will open in a new window that has three tabs. Select the Outgoing Server tab.
  5. From the Outgoing Server tab, select My outgoing server (SMTP) requires authentication. Then, use the settings you located in the form search.
    Outgoing server tab
     
  6. Select the Advanced tab from the same popup window. Change the Outgoing server (SMTP) port to 587, leave the Root folder path blank, and click OK to proceed.

    Doing so will take you to the POP and IMAP Account Settings panel.
     
  7. Click the Next button. Outlook will then attempt to test your account settings. Let the process complete until the Congratulations message appears.
    Next button
     
  8. Click the Close button, then the Finish button.

Through these steps, you can set up your POP3 or IMAP account in Outlook 2013. Your email account is now set up.

Review

Learn how to set up your email account in Outlook 2013. You must enter your POP or IMAP account settings, configure outgoing server authentication, and adjust SMTP port settings. Use the tool provided to find your email settings based on the domain name associated with your business email account.

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