How to Verify a New Account

We know you're excited to get started with your new account, but first, we need to make sure everything is secure! Verifying your new account is a quick and easy process that helps protect you from unauthorized charges. Just keep an eye out for our verification email.

Respond to the Verification Email

After you create your new account, we'll send you a verification email requesting some documentation. Please make sure you email back right away with the necessary documents. Once we receive your documentation, we'll review it and make the necessary changes to your account.

Your financial security is important to us, so it is very critical that you respond to the verification email. For phishing email concerns, please refer to Identifying Spam, Phishing, & Virus Emails to see best practices in handling suspicious emails. The verification email will look like this:

List of Required Documents

To verify your new account, you must provide at least one of the following documents in your reply email:

• Account owner's government-issued photo ID.
  Note: Provide both the front and back of your ID and make sure all four corners are visible so that we can clearly see the photo, ID holder's name, and expiration date.
• Bank statements with the original payment, the card owner's name, or the last four digits of the card.
  Note: For your privacy, please make sure to cover up your bank account number.
• A screenshot of the card's account management page displaying the URL bar and any two of the following items: the last four digits of the card, the cardholder's name, or the transaction with Network Solutions.
• An ATM receipt showing the last four digits of the card number and the cardholder's name (if available).
• A receipt for adding funds to the card displaying the cardholder's name and the last four digits of the card.
• A receipt for uploading funds to the prepaid card that shows the card number's last four digits.

In some cases, additional documentation is required to prove that the owner of the credit card or PayPal indeed made the payment. To ensure that your account is secure and safe, we perform this additional verification procedure. If further verification is needed we will respond to your email and communicate to you, elaborating on what next to do.

Please provide us with the documentation requested above within seven calendar days of receiving it so that your account with Web.com can be activated.

Review

That's it! The verification of your new account looks like the most effortless thing in the world but it is rather a cornerstone to protecting your information. This also involves sending important documents, and mediation for increased internet security, to be able to settle any verification issues at the speed of light.