How Do I Manage My WHOIS Information in NameSecure?

Overview

WHOIS is a web record listing that identifies the owner of a domain and how to contact them. When logged into NameSecure, you have the option to update your WHOIS Information, which will be listed in WHOIS.

In this article, we will discuss:

• Adding or Updating WHOIS Contacts
• Purchasing WHOIS Privacy
• Unlocking Lock-Protect
• Requesting an Authorization Code

Adding or Updating WHOIS Contacts

Your WHOIS Contacts are the contact persons for your domains who handle administrative and technical issues.

Follow these steps to add or update WHOIS contacts:

1. Log in to your NameSecure account.
2. Scroll down to Domain Services Management Center.
3. Select a domain, then click the Modify/Update link.
   
    
4. Go to WHOIS Info. You have the option to add or update WHOIS contacts by clicking any of the following links:
   
    
   • Modify Registrant Contact – The Registrant Contact is the individual or organization with primary rights for the domain.
     Note: Changing the registrant information means you are changing the official registrant of the domain. If there are listings for both an individual and an organization, the organization takes precedence. If you enter incorrect or misleading information, you will relinquish your rights to your control of the domain.
   • Modify Administrative Contact – The Administrative Contact is responsible for maintaining a domain and is authorized to interact with the registrar on behalf of the domain name Registrant.
   • Modify Technical Contact - The Technical Contact is the person or company responsible for all technical changes to a domain name (for example, maintaining the nameservers for the domain name).
      

5. Once you have clicked on a link to modify a specific WHOIS contact, you will have the following options:

   • Add a New Contact or Select an Existing Contact – To add a new contact, click Add New, then hit Select. You can also choose an existing contact by clicking the drop-down box beside the Select button.
   • Enter New Contact information or Update Existing Contact Information – To add a new contact, enter their information in the required fields. To update an existing contact, edit the necessary fields.
   • When updating the Registrant Contact and Account Holder information, if you want your Organization Name to appear as the Registered Name Holder of your domain name, kindly check the Agree to RDDS Terms checkbox. This will indicate your consent for us to submit this to WHOIS/RDAP, and your organization's name will appear publicly.
     • Registrant Contact:
       
     • Account Holder:
       
   • Submit or Cancel Changes – You can submit or cancel the changes made.
     
      

You have updated your WHOIS Contacts. Changes to these contacts take effect immediately.

Purchasing WHOIS Privacy

If you purchase WHOIS Privacy, you can enable or disable it and set which email address will receive notifications if someone tries to contact the privacy email. The email you specified will not be visible to the public, and you will receive a copy of non-spam emails when someone tries to contact the privacy email.

To purchase WHOIS Privacy, follow these steps:

1. Log in to your NameSecure account.
2. Scroll down to Domain Services Management Center.
3. Select a domain, then click the Modify/Update link.
   
    
4. Go to WHOIS Info, then click the Manage WHOIS NamePrivacy link.
5. Click the Buy it Now! link, then follow the prompts on your screen until you proceed to check out.
   

Unlocking Lock-Protect

Lock-Protect prevents unauthorized, accidental, or unwanted changes to your domain. When enabled, the registry will not allow domain transfers, deletion, or editing of the domain contact details.

To transfer a domain, you need to disable Lock-Protect. Follow the steps below:

1. Log in to your NameSecure account.
2. Scroll down to Domain Services Management Center.
3. Select a domain, then click the Modify/Update link.
   
    
4. Go to WHOIS Info, then click the Manage Lock-Protect Security link.
5. Click lock all/unlock all to enable/disable Lock-Protect.
   

Requesting an Authorization Code

An authorization/EPP code is a passcode required to transfer your domain between two registrars. It indicates that the domain owner has authorized transferring the domain.

To request an authorization code, follow the steps below:

1. Log in to your NameSecure account.
2. Scroll down to Domain Services Management Center.
3. Select a domain, then click the Modify/Update link.
   
    
4. Go to WHOIS Info, then click the Manage Lock-Protect Security link.
5. Click the request now button.
   
   
   You will see the message below when you click the request now button.
   

6. Click the request now button again to proceed.

You will receive an email with your authorization code within 24 hours.