Managing DNS and Advanced DNS Records in NameSecure

Overview

When you are hosted by NameSecure, your DNS and Advanced DNS (ADNS) records (also known as Zone Files) are already configured for your services. However, you can modify these records when necessary.

Modifying your DNS or ADNS records can help if you need to keep one of your services active with us while hosting your other services with another provider. For example, if you want to keep your email active while hosting your website with another provider. You must point your Domain Nameservers to our nameservers to be able to update your ADNS records/Zone Files.

In this article, we will discuss:

• Changing Domain Nameservers
• Editing ADNS Records
• Adding Custom DNS

Changing Domain Nameservers

Nameservers define the current DNS provider of your domain. To update your nameservers, follow these steps:

1. Log in to your NameSecure account.
2. Scroll down to Domain Services Management Center.
3. Select a domain, then click the Modify/Update link.

4. Go to WHOIS Info, then click the Modify Domain Nameservers link to change your nameservers.
5. You will have the following options:

• If your nameservers are pointed to a third-party DNS, and you want to use NameSecure's DNS, click the use namesecure's nameservers button.

• If your nameservers are pointed to NameSecure's DNS, and you want to use a third-party DNS, click the use other nameservers button. Enter the third-party DNS, then click the OK button. You need to have 2 DNS entered for the OK button to appear. This is the standard requirement to prevent your domain from going offline.

Changes to nameservers will take up to 96 hours to be fully active.

Editing ADNS Records

To edit your ADNS Records/Zone Files, follow the steps below:

1. Log in to your NameSecure account.
2. Scroll down to Domain Services Management Center.
3. Select a domain, then click the Modify/Update link.

4. Go to Zone File Control, then click the edit zone file button.
5. You can then add or update the following ADNS records:

• MX Records – also known as Mail Exchange Records, MX Records are used to create a mail route for a domain. A domain name can have multiple mail routes, and each is assigned a priority number. The mail route with the lowest number identifies the server responsible for the domain. Other mail servers listed will be used as backups. Without this record, you would not receive your email messages.
• A Records – also known as the IP Address, A Records are the Address Records used to map domains or subdomains to numeric IP addresses. The A Record resolves a domain name or points the domain name to the correct location through the IP address.
• CNAME Records - CNAME (canonical name) Records are DNS records that create aliases for domains and allow traffic for domain names to be redirected elsewhere.

6. Once you have added these records, click Submit to save your changes. If you are updating your records, click Update to save your changes.

If you need to add an SRV Record or TXT Record, email support at https://www.namesecure.com/contactUs.page to get assistance in adding these records on the back end.

Adding Custom DNS

To add Custom DNS, follow these steps:

1. Log in to your NameSecure account.
2. Scroll down to Domain Services Management Center.
3. Select a domain, then click the Modify/Update link.

4. Go to Zone File Control, then click the register nameserver button.

5. Remove NameSecure's DNS by clicking the delete button.
6. Add the Custom DNS, then click add.

7. Click OK to save your changes.

Changes to nameservers will take up to 96 hours to update throughout the internet, also called propagation.