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Knowledge Base

Marketing Hub: Adding Senders for Email Campaigns

Overview

A sender is the email address used when sending an email campaign from your Marketing Hub account. You can send your email campaigns from another email address or use another reply-to email address by adding a sender.

In this article, we will discuss how you can add senders for your email campaigns.

Adding Senders for Email Campaigns

To add a sender for email campaigns, follow the steps below:

  1. Once inside your Ecommerce account, click Marketing on the left navigation menu.
    Marketing button

  2. Once the drop-down menu shows, select Email Marketing.
    Email Marketing button

  3. Under Email Marketingselect Settings.
    Marketing Settings button

  4. Click the Add Sender button in the upper right corner of the page and a pop-up message will show where you can add a new sender.
    Add Sender button

     

  5. Enter the email address of the new sender you would like to add in the field provided, then click Save.
    Field to enter email address of new sender

    Note: You need to verify the email address before you can send out an email campaign using the new sender. To verify the email address, the new sender must look for an email in their inbox with the text, ”Please Verify Your Email.” then click the Verify button.
  6. You will now see the new sender under the list of Emails on the Settings page. The Status will show as Unconfirmed if the email address has not been verified.

  7. You can click on the Resend verification email to resend the verification email to the new sender’s email address.
    Red box around Status and Resend verification email

Once the email address has been verified, the status will show as Confirmed, and you can start sending out email campaigns using the new sender.

Note: You cannot delete senders once added.
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