Knowledge Base

Microsoft 365 to Google Workspace migration guide

This guide provides a comprehensive, step-by-step walkthrough for transitioning your email and collaboration services from Microsoft 365 to Google Workspace. The migration process is broken down into three key phases: account provisioning, technical domain configuration, and historical data transfer.

In this article, we will discuss:

 

Step 1: Microsoft 365 to Google Workspace setup instructions overview

  1. Sign in to your Network Solutions account manager at https://www.networksolutions.com/my-account/login.
  2. Click Google Workspace on the left menu to open the details page.
  3. Click the blue Set up button, then Get started in the pop-up.
  4. Create the primary email address by entering:
    1. Desired email
    2. First and last name
    3. Organization name (if applicable)
  5. Click Continue.
  6. Set a recovery email address and click Set up.
  7. For domains registered with Network Solutions:
    1. Prompted to update DNS MX records for Google Workspace email routing.
    2. Click Update DNS to complete.
  8. For domains registered elsewhere:
    1. You must manually verify the domain by adding a TXT record to its DNS settings as instructed.
Note: DNS propagation can take time; this is normal when verifying domains.

 

Step 2: Admin sign-in and terms acceptance

  • Sign in to admin.google.com using the new super admin credentials created during setup.
  • You must accept Google’s terms of service. (Two separate agreements: one for the reseller and one for Google.)

    Enter domain name

 

Step 3: Domain verification

  • Verify your domain using a TXT record.
  • If Network Solutions manages the name servers, the system may automatically enter it.
  • Otherwise, you can find the verification record in the Google Admin console.

    Enter domain name

    Enter domain name

 

Step 4: Add additional users

On the next page, you can add more users if needed (you can skip this step if you have already set up all your users).

 

Step 5: MX record update

  • Before emails function fully in Google Workspace, the MX records must be updated.
  • Remove the Office 365 MX records completely.
  • If Office 365 MX records reappear, inform offline support by replying to the ticket email.

    Enter domain name

 

Step 6: Begin data migration using the import tool

Use Google Workspace’s import tool to migrate data from Office 365.

Important:
  • Migration requires the Microsoft tenant admin username/password and access to two-factor authentication.
  • Permissions requested must be accepted when prompted.
Note: If the import session times out, sign out and back in to restart the import.

Enter domain name

 

Step 7: Migration monitoring and completion

  1. Start the import process.
  2. Once the user import is finished, select Import email data.
  3. Monitor migration progress on the following page.
  4. After completion, verify that all emails and content have successfully migrated.

    Enter domain name

 

Step 8: Monitor data migration

  • Monitor the data migration progress on the next page.
  • This may take some time, depending on the volume of data being migrated.

    Enter domain name

 

Step 9: Confirm migration completion

  • Once the migration completes, verify that all emails and mailbox content have been successfully transferred.
  • We encourage you to review your inbox and other relevant folders.

    Enter domain name

 

Review

This provides a thorough walkthrough detailing how users can provision accounts, update DNS/MX records, and safely deploy the Google import tool to move corporate mail environments.

 

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