Knowledge Base
Categories: NameSecure
NameSecure Cloud Mail DNS Settings
This article applies to NameSecure® customers with Cloud Mail who have another provider hosting their domain. To determine your email version, see How Do I Determine My Email Platform?
Overview
If another provider hosts your domain and you are using NameSecure’s Cloud Email, you need to configure your domain’s DNS to start receiving emails.
Update Your DNS
To configure your domain’s DNS, please follow the path outlined below:
Warning! The most critical DNS entries are the MX records. That is what enables your email to be delivered to you. All CNAME, SPF, and SRV records are optional. If configuring mail clients, point to "*.hostingplatform.com" values directly.
- Log in to the control panel for your domain DNS host. If you do not know where your domain is hosted, go to https://who.is/
Note:
- If you are hosted with us, please see "Managing DNS and Advanced DNS Records in NameSecure" for instructions on where you can set up your DNS records.
- If another provider hosts your domain, please refer to your hosting provider's Help Center or contact them for instructions on how to add or update your DNS records.
- Set the DNS entries to the values below. To prevent email delivery complications, make sure that no other MX record entries exist.
MX Records
| Domain | Priority | Host |
|---|---|---|
| domain.ext | 10 | mx001.namesecure.xion.oxcs.net |
| domain.ext | 10 | mx002.namesecure.xion.oxcs.net |
| domain.ext | 10 | mx003.namesecure.xion.oxcs.net |
| domain.ext | 10 | mx004.namesecure.xion.oxcs.net |
CNAME Records
| Alias | Host Name |
|---|---|
| imap.domain.ext | imap.domain.ext.namesecuremail.net |
| mail.domain.ext | mail.domain.ext.namesecuremail.net |
| pop.domain.ext | pop.domain.ext.namesecuremail.net |
| smtp.domain.ext | smtp.domain.ext.namesecuremail.net |
| autodiscover.domain.ext | autodiscover.namesecuremail.net |
SPF Record
| Host | Text (sending IP addresses) |
|---|---|
| @ (None) | v=spf1 include:spf.cloudus.oxcs.net ~all |
Note: Note: If you have a hosting package or website that has a Contact Form, please use the SPF record below instead:
v=spf1 include:spf.registeredsite.com include:spf.cloudus.oxcs.net ~all
You can only have one SPF record. Having more than one SPF record will break your email.
SRV Record
| Service.Proto.Name | Priority | Weight | Port | Target |
|---|---|---|---|---|
| _autodiscover._tcp.domain.ext | 10 | 10 | 443 | autodiscover.namesecuremail.net |
- Once you have entered these records, save your changes.
New settings will take 24 – 48 hours to propagate.
To access your webmail:
- Mail Configured: Visit mail.<yourdomain.extension>
- Mail Not Configured: Access webmail here
Ports
- IMAP - 993
- POP3 - 995
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