Online Store Frequently Asked Questions
This article answers common questions about platform support and integrations. It confirms support for social media channels but not for public API, Built Product, or Shopify. Order imports occur every five minutes, ensuring frequent updates.
Select a question below for help.
Do you support API integrations?
Yes, we support integrations for our social media channels. However, we do not offer a public API that allows connections with unsupported third-party platforms.
Do you support Built Product?
Support for Built Product functionality is currently unavailable. We continuously evaluate platform capabilities and may consider expanding integration options in future updates based on user needs and system compatibility.
Do you support Shopify?
Currently, we do not support Shopify integrations. If you want your website visitors to view your Shopify store, you can add a link to the store on your website.
How often are orders imported?
Order data is synchronized with the system at regular intervals, typically every 5 minutes, ensuring timely updates and accurate tracking across the platform.