Powered By Network Solutions: Email Management - Email Storage and Sending Limits

What are the email limits?

We are here to help you understand your email limitations because we know that this can affect how you use your email. Below is a chart that outlines these limitations using our current Webmail application, Roundcube.

• Type: This refers to the method used to send and receive email messages, as well as where the email messages will be stored.
• Storage: This is the maximum amount of storage for a mailbox. If either of these conditions are met (size or message count), the mailbox is considered full and cannot receive further incoming messages. Clear out your mailbox to receive incoming messages again.
• Sending: This is the maximum number of messages that can be sent within an hour, and within a single day. If you exceed these limits, your mailbox may be temporarily suspended.
• Receiving: We currently don't impose any limits on incoming email so long as there is enough storage space to receive additional messages.
• Attachments: When attaching files onto outgoing emails, this is the maximum total size of all the attachments included within each email.
• Recipients: This is the maximum number of recipients that a single email can be sent to.

What file types can't be sent or received through our email servers

To prevent spammers and hackers from spreading viruses and spam throughout the network, our company has blocked the following file types:

If you need to transfer one of these file types, use FTP to transfer the file. That way, the file reaches the intended recipient without using our mail servers.