Knowledge Base

Powered By Network Solutions: Weebly - Blank Blog When Publishing

As of October 2020, the Weebly site builder will no longer be available to new customers.

Important: We are aware of website issues affecting customers utilizing the Weebly Builder. When visiting the website, impacted users are reporting a 403 Forbidden Error or a blank page. In most cases, we have found that republishing the site within the Weebly Editor fixes the issue. We appreciate your patience as we are actively working with our partners at Weebly to determine the root cause to implement a permanent solution.

I published my blog, but when I go to the page, it's blank.

This issue may be a result of several problems. Here is what you can do to correct it:

Republish your whole site. In most cases, this will resolve the problem. If you do not wish to republish the whole site, or your problem is not solved:
- Go to the Pointers and Subdomains. Is your domain (which you are using to build your site with the Drag and Drop Site builder) pointing to a different directory:
  - If yes, copy down that directory.
  - If no, locate your document root directory - Using File Manager, find the directory with a world icon next to it.
- Using the File Manager, confirm that the file called 404.php exists in the directory which you identified above.
- The same folder which now contains your 404.php file must have a .htaccess file. Confirm that this is so.
  - The .htaccess file must contain the following line:
    
    ErrorDocument 404 /404.php

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