How Do I Add or Edit My Blacklist or Safelist in Webmail?

Overview

With Webmail version 7.10.2, you can manage the incoming emails that you want to receive when:

• You have too much spam email in your inbox

• You are missing essential emails that display spam characteristics

You can mark an email address as safe or block an email address using your safelist and blacklist. You can also edit your spam filter if you need to increase or decrease the spam filter level. 

Add or Modify Safelist or Blacklist Email Addresses

Follow the steps below to add or remove addresses to the whitelist or blacklist in Webmail version 7.10.2.

1. Open a new window in your browser.

2. In the address bar, type mail.<your domain name>.<your domain extension>.
   
   For example, if your domain is janesbagels and your domain extension is .com, you should type mail.janesbagels.com in the address bar.

3. Enter your login credentials on the login page, then click the Login button.
   

4. In the upper right corner of your Webmail application, click the Menu button. Then click Settings.
   

5. Click Mail to expand the options, and then select Junk Mail.
   

6. On the Spam Filter & Blacklisting page, you can add email addresses to your Blacklist or Safelist, also known as a Whitelist.

   • To add an email address, enter the address in the corresponding text box and click the + button.

   • To remove an email address, locate the email address, then click the trash button.

   • To edit the spam filter, slide the filter to the desired level, then click Set Filter Level.