Knowledge Base

Builder brands: Change contact form email

One of the essential updates for any website is to change the contact form. If you’ve recently upgraded to a domain-specific email and need to update where your contact form notifications are sent, you’re in the right place!

Note: Although you may use multiple email addresses for notifications, the drag and drop builder's contact forms can only support one address at a time. If you need to receive notifications at multiple addresses, we recommend setting up email forwards from the first address that point to the other addresses.

In this article, we will discuss:

Changing the contact form email

  1. Log in to your account via https://www.networksolutions.com/my-account/login.
  2. Click Websites & Hosting from the left navigation menu.

    website and hosting menu
     
  3. Navigate to the hosting package that you want to access with Website Builder, then click Manage to continue.

    manage button
     
  4. On your Website Builder dashboard, tap Edit Site.

    builder-edit-wb
     
  5. Once you're in your website editor, begin on the page that contains your contact form.

      Check the contact form
     
  6. Click on the Form to see its settings toolbar appear directly above it.

    Click on the Form
     
  7. From the settings toolbar, select the More option to expand the menu.

    From the settings tool-bar, select the More option
     
  8. Select Advanced from the expanded menu to see the Advanced Settings Menu appear.

    From the expanded menu, select Advanced Settings
     
  9. From the Advanced Settings Menu in the right-hand corner, select Settings.

    From the Advanced Settings Menu in the right-hand corner, select Settings
     
  10. Enter your new email in the space under Email Address. (Forwarded addresses will be available from your email client's settings.)

    Enter your new email in the space under Email Address
     
  11. You’ve now completed all the steps needed to update your contact form! To begin receiving emails from this contact form, make sure to use the buttons at the top to Save and Publish your site for the changes to go live.

    Save and Publish
Note: For more information about adding a sign-up form or checking form submissions, you can review: Add a signup form

 

Review

This article provides an easy-to-follow set of steps for updating your contact email in your Network Solutions website’s contact form. .

 

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