Builder Brands: How to Add Contacts to an Account

This article explains the various ways you can add contacts to your account's contact management system. You can add contacts one by one, import them from a spreadsheet, or paste them in bulk.

In this article, we will cover the following:

• Accessing the Contact CRM
• Adding a single contact
• Importing a list of contacts from a spreadsheet
• Typing or pasting multiple contacts
• Automatically collecting contacts from your website

Accessing the Contact CRM

Please follow these steps to access your Website Builder's Contact CRM.

1. Log in to your Network Solutions' Account Manager via https://www.networksolutions.com/my-account/login.
2. Select Websites from the left menu to launch the Website Builder.
   
3. On the main Website Builder dashboard, follow the steps below:
   1. Click the Marketing Hub tab.
      
   2. Lastly, choose Contact CRM.
      

You have successfully accessed your website builder's Contact CRM.

Adding a single contact

From the Contact CRM main dashboard, please follow the steps below to add a new contact:

1. Click the Contacts tab.
2. From within your Contacts tab, click the ADD A CONTACT button.
   
3. On the Add individual contact pop-up:
   1. Enter any relevant information, starting with the first name of the user.
      Note: The Email Status automatically defaults to "I have permission to send email" under the assumption that you have obtained express permission, in accordance with our Email Permission Policy.
   2. Optional: Choose any labels you would like to apply to this contact. For more information on creating a label, check Creating Lists for your Contacts.
      
   3. Click SAVE on the bottom right to save the contact to your account.

Importing a list of contacts from a spreadsheet

From the Contact CRM main dashboard, please follow the steps below to import contacts:

1. Click the Contacts tab.
2. From within your Contacts tab, click the IMPORT CONTACTS button.
   
3. On the Import your contacts pop-up:
   1. Click CONTINUE.
      
   2. Click the UPLOAD CONTACTS button and in the pop-up window for your computer, choose a .xls or .csv file and select Open.
   3. Lastly, click CONTINUE.
4. Match the columns to the correct data label (i.e., First Name, Last Name, Email Address). You may be asked to Confirm Mapping for each label; any incorrect labels can be changed by clicking the Drop Down button and choosing the correct label from the list to the right of each label. When all mapping is confirmed and correct, click the Review button in the bottom right of the window.
   
   
5. You will see a preview of the contact data. If everything looks correct, click Complete. You will be asked to confirm submission.
   
   
6. A success message will confirm the import. Click Close to return to your contacts. If there were errors, the message will show the number of contacts that were not imported.
   

Type or paste multiple contacts

From the Contact CRM main dashboard, please follow the steps below to type or paste multiple contacts:

1. Click the Contacts tab.
2. From within your Contacts tab, click the IMPORT CONTACTS button.
   
3. On the Import your contacts pop-up:
   1. Click CONTINUE.
      
   2. Click the UPLOAD CONTACTS button and in the pop-up window for your computer, choose a .xls or .csv file and select Open.
      
   3. Lastly, click CONTINUE.
4. Type or paste contact information into the corresponding columns in the sheet.
   
5. Choose Continue once you have entered all the information.
   
6. Confirm that the columns are tied to the correct data labels and click Complete.
   
   
7. You will receive a success message. Click Close to return to your contacts.
   

Automatically collect contacts from your website

You can automatically collect contacts whenever a user purchases from your store or by adding a subscribe section or contact form to your Express Editor website.