Builder brands: Viewing abandoned carts from your store

An abandoned cart occurs when a customer adds items to their cart from your store but, for one reason or another, chooses not to complete the purchase. This is powerful information that can help you plan marketing strategies, sales, and business decisions to drive your customers to complete their purchases more often.

1. Log in to your account via https://www.networksolutions.com/my-account/login.
2. On the left side of the page, select Websites.
   
   
    
   Note: Alternatively, if you have multiple website builder accounts, click Launch to proceed.
3. On the website builder dashboard, select Edit Site for the Site you want to manage the store.
   
   
    
4. To get to the Insights, click on the Store option from the left-hand menu in your website editor.
   
   
    
5. To access your abandoned carts, start from your store's management home page.
   
   
    
6. Click on Orders from the left navigation.
   
   
    
7. In your Orders page, select the Abandoned cart tab.
   
   
    
8. Here you can access information about the order, such as Cart Contents, the Date it occurred, the person’s Name, their Email Address, and the Cart Total. An important thing to keep in mind when using this data is that if you wish to reach out to a customer about their items in their cart, the customer must have opted in to marketing consent. To read more about this, check out our article: Permission policy for email marketing