How Do I Create and Manage a Mailbox
Today, having an organized mailbox is essential for communicating. This guide will give you steps on how to create, manage, and optimize your mailbox, ensuring you are on top of your messages and enhancing your productivity. These steps will help you have a better email experience.
In this article, we will discuss:
How Do I Manage My Mailboxes
In order to manage the mailboxes on your account, please refer to the steps below.
- Log in to your account via https://support.web.com/.
- Click the Email tile.
- You will be routed to your Webmail Control Panel, which will show you how many mailboxes are in use, the storage allocated, and the available storage.
Quick Links
- Add a mailbox
Set up a new email address quickly.
Note: Passwords must be 12-14 characters and must contain all of the following: an upper-case letter, a lower-case letter, a number and a special character (! @ # $ % ^ & *). - Mail Information
View information needed to access Webmail, set up POP/IMAP, and view the Outgoing Mail Server (SMTP).
- Sign out
Clicking Sign Out will end the session and log you out of your Webmail Control Panel.
- Check your email
Clicking this will route you to your email login page, where you can access your emails.
- DNS Information
Provides quick access to DNS information, such as the A and MX Records which are needed to be added on your domain’s DNS information for your mailboxes to send and receive emails. You may refer to How to Update DNS and Advanced DNS Records in support.web.com for more information on managing your domain's DNS information.
Note: The records displayed here are not your domain’s current records, but rather the records your domain needs in order for your emails to work.
- DKIM Manager
The DKIM manager provides access to disable DKIM, manage DMARC policy, and regenerate or import public/private keys.
| DKIM Status |
The DKIM is enabled once it is configured. You can disable it at any time. Note: Disabling the DKIM prevents headers from being added to your sent messages. You may need to disable the DKIM if your domain is hosted externally and you have not yet loaded the public key to your hosting provider’s DNS. |
| DMARC Policy |
The DMARC policy indicates to your receivers that your messages are DKIM protected, and it tells them what to do if messages do not pass, are flagged as junk, or are rejected. It is recommended that DMARC policies be introduced gradually. Begin with a setting of None, move to Quarantine, and finally to Reject. Monitor your DMARC reports at each stage to ensure messages are signed and not spoofed. Note: An email address is required to configure your DMARC policy. It will be used to receive reports on authenticated messages, flagged messages, and why. The email needs to be under the same domain as the DKIM domain. If not, you’ll need to publish a DNS report record to allow it to receive reports from different domains. DMARC Options: |
| Regenerate Keys |
You may regenerate your private or public keys at any time. Note: If we are hosting your domain, the DNS will automatically update when the keys are regenerated. If your domain is hosted externally, you will need to update the external DNS with the new public key. Consider disabling the DKIM while completing this process. |
| Import Keys |
You may import existing private or public keys at any time. Note: If we are hosting your domain, the DNS will automatically update when the keys are regenerated. If your domain is hosted externally, you may have to update the external DNS with the public keys. |
Mailbox View
Shows a view of the email, display name (nickname for the account), storage for the email, Catch-all, Admin, and Actions. Click the vertical ellipsis icon under the action column to view the available action items.
Edit Details
This option updates:
- Display Name: When you send an email, this is what recipients will see instead of your email address. For example, "John Smith" or "Sales Department".
- Mailbox Password
- Storage allotment
- Make Admin
- Catch-all: Collects messages sent to your domain that don’t match a specific mailbox.
Edit Aliases
Add mail aliases quickly.
Lock Mailbox
By locking the mailbox, you are:
- Suspending the ability for the mailbox to send or receive mail and log in via webmail or POP/SMTP.
- Suspending the ability for the user to enter the reset password flow on the webmail login screen.
- Resetting the mailbox password to a random password.
Delete Mailbox
Review
This guide on creating and managing a mailbox delivers straightforward and effective instructions, making email management a breeze. It covers important functions, including adding mailboxes, configuring DKIM and DMARC policies, and accessing mailbox details. This resource is essential for streamlining email organization and maximizing communication productivity.