How to Create the First Microsoft 365 User Account

Overview

If you have a business, you must create a user account for each person in your team before they can access and sign into Microsoft 365. In this article, we will discuss:

• Accessing Microsoft 365
• Creating a User with a Domain in Your Account
• Creating a User with a Domain Hosted Externally

Accessing Microsoft 365

Follow the steps below to access Microsoft 365.

1. Log in to your account.

2. Once inside your account, click on Microsoft Office 365 on the left menu.

You can then create a user within the Account Manager using an existing or external domain.

Creating a User with a Domain in Your Account

1. After clicking Microsoft 365 on your Account Manager homepage, select the Assign First User button next to the subscription where you want to create a user.

2. You will be asked to select the domain you want to use with your domain-based email. Select Use a domain already in my account and click Continue.

3. You will be presented with a list of eligible domains in your account.

4. Select the domain you wish to use and click Continue.

5. Next, you will be asked to create your first user email account.
   

6. Select the Continue button.

7. You have successfully created your first Microsoft 365 user.

Creating a User with a Domain Hosted Externally

1. After clicking Microsoft 365 on your Account Manager homepage, select the Assign First User button next to the subscription where you want to create a user.

2. You will be asked to select the domain you want to use with your domain-based email.

3. Select Use a domain not in my account.
   

4. Provide the domain you wish to use.
   

5. To ensure your email works with the externally hosted domain, it will be necessary to take some additional steps. Select Continue.

6. You will be provided with the DNS settings you must change with your DNS host.  Follow the steps provided by your DNS host to complete this step.

7. Once you have updated the records with your DNS host, select Verify My Domain in your Account Manager.
   

8. Next, you will be asked to create your first user email account.

9. You will be asked to provide the following information:

   • Email username for the account (for example, [email protected])
   • First and last name of the user
   • Display name, which will display to email recipients
   • Password for the account
   • Whether the user will be given administrator rights

10. Select the Continue button.

You have successfully created your first Microsoft 365 user.