Email Support Articles

Learn how to purchase new users for an existing Microsoft 365 subscription with this simple step-by-step guide for account management.

Need to update DNS and DNS advanced records? This guide walks you through the process, explains DNS records, and shows how to edit records for your domain.

This article answers frequently asked questions regarding the HEX email migration.

Learn how to quickly recover your Account Manager password on support.web.com by following simple steps, including receiving a password reset link via email.

What to do when your Weebly blog is blank after you publish your site.

This article shows how to publish your site with the Drag and Drop Site Builder and how to avoid some possible issues.

Easily manage your payment methods online! Learn how to add, update, or switch payment options with this simple guide. Keep your payment information current.

Learn how to set a domain to auto-renew to ensure your domain remains active. Keep yourself from the trouble of forgetting to manually renew your domain.

Review and reply to a support ticket with this step-by-step guide ensuring you can easily communicate with our support team and get the help you need.

Learn to create and submit a support ticket via your Account Manager at support.web.com. Follow our guide to get the assistance you need for your products.

Learn how to effortlessly view invoices online with our step-by-step instructions on invoice management, improving your digital experience!

Simplify your Web.com experience! Learn how to merge your Web.com User IDs for effortless account management. Merge your accounts today and manage them easily.

Need help accessing Website Builder through your Website Portal? Use your Support Portal credentials to access Website Builder through Website Portal.

Step by step instructions to set up Parallels Plesk®. on your Network Solutions Virtual Private Server including domain, subscription, and control panel configuration.

Learn how to create a blog post and how to manage them in Weebly.

Get steps on how to create, manage, and optimize your mailbox on support.web.com account manager.

You can update your WHOIS contact information through your Account Manager at Web.com, ensuring your domain remains secure and compliant with ICANN regulations.

Keep everything in place by managing your accounts in one place. Learn how to merge accounts into one login to easily manage your services with Web.com.

Keep your account information current, accurate, and secure with our easy-to-follow instructions. Update your details hassle-free on our website.

Learn how to create a blog post and how to manage them in Weebly.

Weebly is easy to use, and you can create an unlimited number of websites with Weebly so long as you stay within our normal storage usage range. You can access the builder through your control panel.

Overview: Microsoft 365 apps and services have ended support for Internet Explorer 11, urging users to switch to Microsoft Edge for compatibility.

Renew your domain easily! This guide provides step-by-step instructions on renewing your domain before and after it expires, ensuring your website stays online.

Step-by-step guide to set up your Gmail with Apple Mail on iPhone and Mac, including turning on IMAP, adding accounts, and syncing mail, contacts, and more.

Overview on how to add a co-manager to your Yelp page so you can share access, manage listings, and collaborate to keep your business profile up to date.