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Knowledge Base

How to Set Up Windows 8 Mail

Looking to set up Windows 8 Mail? This guide provides a simple, step-by-step walkthrough to get your email up and running in minutes. We'll cover everything from adding your account to troubleshooting common issues, so you can start using Windows 8 Mail with confidence.

Important: You must log into a Microsoft account to use Windows 8 Email. This is usually configured during Windows 8 installation and configuration.

How to Configure Windows 8 Mail

Follow the instructions below to configure Windows 8 Mail:

  1. Click the Mail icon on your device or search for it in the search box.
    Mail

  2. Click View all in Settings if it is your first time setting up your email.
    • If you have already set up an account, you will be taken to the mailbox view. To show the menu, move your mouse to the right or swipe left. Go to Settings, select Accounts, then click on Add an account.
      View all in Settings

  3. On the window that opens, select Other account.
    Other account

  4. Choose IMAP, then click Connect.
    Note: Windows 8 Mail is compatible with IMAP but does not support POP3.
    Connect

  5. Add the Email address and Password of the account you are configuring in the empty fields, then click the Show more details link.
    Show more details

  6. If you need your email settings, locate them by entering your domain name below and clicking the Submit button. Once you have entered the required information, click Connect to finish your setup.

    The email settings are explained in detail below.

    To find your email settings, enter your domain name in the form below.

    Can't Find the Search Box?

    If you can't find the search box for entering your domain name, you can access the settings directly through the dedicated search form.

    Troubleshooting reCAPTCHA Issues:

    If the reCAPTCHA security check isn't displaying within the form, here are some troubleshooting steps:

    • Wait a Few Seconds: After you check the reCAPTCHA box, wait for 3 seconds before clicking "Submit."
    • Update Your Browser: Ensure you are utilizing the most recent version of your web browser to avoid compatibility issues.
    • Disable Conflicting Extensions: Certain browser extensions or plugins might interfere with the form. Try disabling them temporarily to see if this resolves the problem.
    • Try Another Browser: If the issue persists, try accessing the form using a different web browser.

    Additional Resources:

    For further details on reCAPTCHA, you can visit the Google Support page.

     

    Below is a detailed explanation of the email settings.

    Setting POP IMAP
    Email Address: The email address you are setting up. The email address you are setting up.
    Incoming Mail Server: A system that receives an email. The server is found in the above results. A system that receives an email. The server is found in the above results.
    Incoming Server Port: 995 - A setting that mail servers use for receiving an email. 993 - A setting that mail servers use for receiving an email.
    Outgoing Mail Server: A system that sends email. The server is found in the above results. A system that sends email. The server is found in the above results.
    Outgoing Server Port: 587 - A setting that mail servers use to send an email. 587 - A setting that mail servers use to send an email.
    Outgoing Server (SMTP) requires authentication: Yes - Your full email address and password. Yes - Your full email address and password.
    SSL/TLS: Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2. Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2.

     

    ​​If you purchased your email from Domain.com, Dotster, or MyDomain before they were migrated to Network Solutions, please use the following email settings:

    Below are generic settings that should work for any email client or mobile device.

    Setting What You Input
    Username: Your full email address
    Password: Your email password
    Connection Type: Server & Port info
    POP Incoming Server: pop.domain.com
    Incoming Port: 110 (or 995 with SSL enabled)
    IMAP Incoming Server: imap.domain.com
    Incoming Port: 143 (or 993 with SSL enabled)
    SSL (Optional): Enabled or Disabled
    Outgoing Server Authentication: Enabled
    Outgoing Server: smtp.domain.com
    Outgoing Port: 587 (or 465 with SSL enabled)
    Note: If 587 is not working for the Outgoing Port, try using port 25 instead.

    Below are generic settings that should work for any email client or mobile device.

    Setting What You Input
    Username: Your full email address
    Password: Your email password
    Connection Type: Server & Port info
    POP Incoming Server: pop.dotster.com
    Incoming Port: 110 (or 995 with SSL enabled)
    IMAP Incoming Server: imap.dotster.com
    Incoming Port: 143 (or 993 with SSL enabled)
    SSL (Optional): Enabled or Disabled
    Outgoing Server Authentication: Enabled
    Outgoing Server: smtp.dotster.com
    Outgoing Port: 587 (or 465 with SSL enabled)
    Note: If 587 is not working for the Outgoing Port, try using port 25 instead.

    Below are generic settings that should work for any email client or mobile device.

    Setting What You Input
    Username: Your full email address
    Password: Your email password
    Connection Type: Server & Port info
    POP Incoming Server: pop.mydomain.com
    Incoming Port: 110 (or 995 with SSL enabled)
    IMAP Incoming Server: imap.mydomain.com
    Incoming Port: 143 (or 993 with SSL enabled)
    SSL (Optional): Enabled or Disabled
    Outgoing Server Authentication: Enabled
    Outgoing Server: smtp.mydomain.com
    Outgoing Port: 587 (or 465 with SSL enabled)
    Note: If 587 is not working for the Outgoing Port, try using port 25 instead.

Your email account is now set up, and you can use Windows 8 Email.

Review

And there you have it! You have successfully learned how to set up Windows 8 Mail. It is now possible for you to wire your emails, reach out to necessary friends and relatives and ‘play around’ with Windows 8 Mail professionally. Should you have any queries or encounter any problems, remember that you can always come back for help.

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