How to Manage Cloud Mail Folders

Below are the different folder types:

Note: To open the Folder view, click the Open folder view icon  on the lower left corner of each app.

Personal Folders

• Personal folders contain your emails, contacts, appointments, tasks, and files. Other users cannot view your personal folders unless you share them.
• You can add personal folders in each app (for example, calendars, address books, or lists).
• You can create subfolders in your Email and Drive app.

Public folders

• Public folders contain contacts, appointments, and documents available to all users. Each user can create public folders that they can share with other users.
• You can find public folders below your personal folders.

Shared folders

• Shared folders are folders that are shared with you by other users.
• You can find shared folders below your public folders.

Permissions allow or prohibit what users can do with folders.

• Internal users have preset permissions for existing folders. When creating a new folder, you will have preset permissions.
• When inviting others to a shared item, you can grant them specific permissions.

You will have the following permissions for existing folders:

• If you created the personal folder, you will have all permissions for that folder. You can also grant others permissions for the folder but not administrator permissions.
• You can create and share public folders with other users.
• For the All users folder, you will have read permissions.

When you create a new folder, you will have the following permissions:

• If you create a new folder, you are the owner of that folder.
• If you create a subfolder in a shared folder, the subfolder will also be shared.
• If you create a public folder, you are the owner of that folder. You can set permissions for the folder and grant other users different permissions.
• If you create a new folder in a shared folder of another user, the user who shared the folder is the administrator of that folder. You are the author of that folder and can change or delete existing objects, create or edit new objects, and create subfolders.

To navigate through your folders, you can do the following:

• Open or Close the Folder View
• Change the Folder View Width
• Open a Folder in the Folder View

How to Open or Close the Folder View

To open or close the folder view, click the Open folder view icon  or Close folder view icon  on the lower left corner of each app.

How to Change the Folder View Width

1. If the folder view is closed, open it by clicking the Open folder view icon .
2. Hover over the right border of the folder view, and a double arrow will display.

3. Drag the border to the left or right to change the folder view width.

How to Open a Folder

1. If the folder view is closed, open it by clicking the Open folder view icon .
2. Select a folder by clicking on it, and its contents will be displayed. To open subfolders, click the arrow beside the primary folder.

For example:

In the Address Book, Calendar, or Tasks app, you can hide personal, shared, or public folders. You have the following options:

• Hide a Folder
• Display Hidden Folders Again

How to Hide a Folder

1. If the folder view is closed, open it by clicking the Open folder view icon .
2. Select a folder, click the Actions icon next to it, then choose Hide from the options.

Note: If you select a folder that cannot be hidden, the Hide option will not show.

How to Display Hidden Folders Again

1. If the folder view is closed, open it by clicking the Open folder view icon .
2. In the folder view of the Calendar, Address Book, or Tasks app, respectively select one of the entries Hidden address books, Hidden calendars, or Hidden lists. Your hidden folders will display.
3. Click the Actions icon next to a folder name, then select Show.

For example:

To quickly access the folders you frequently use, you can add them as Favorites. You will have the following options:

• Add Folders to Favorites
• Remove Folders from Favorites

How to Add Folders to Favorites

1. If the folder view is closed, open it by clicking the Open folder view icon .
2. Select a folder, click the Actions icon next to it, then select Add to favorites.

For example:

You have added your folder under Favorites.

How to Remove Folders from Favorites

1. If the folder view is closed, open it by clicking the Open folder view icon .
2. Select a folder below Favorites.
3. Click the Actions icon next to the folder, then select Remove from favorites. Alternatively, you can right-click on a folder, then choose Remove from favorites.

The folder will be removed from Favorites. If the Favorites folder is empty, it will be automatically removed.

1. If the folder view is closed, open it by clicking the Open folder view icon .
2. Select a folder, click the Actions icon next to it, then choose Rename from the options.

3. Edit the name or enter a new name.
4. Click on Rename to save your changes.

You can move the folders you have created. However, some folders have been preset and cannot be moved. Follow these steps:

1. If the folder view is closed, open it by clicking the Open folder view icon .
2. Select a folder, click the Actions icon next to it, then choose Move from the options.
   

3. Select a folder where you want to move the folder.
   

4. Click Move.

You have moved the selected folder to the desired location.

Note: If you delete a calendar, address book, or list, the folder and all its contents will be deleted and cannot be restored. If you delete a folder in the Email or Drive app, the folder will be moved to Trash. You can permanently delete the folder or restore it by moving it.

You can delete the folders you have created. However, some folders have been preset and cannot be deleted. Follow these steps:

1. If the folder view is closed, open it by clicking the Open folder view icon .
2. Select a folder, click the Actions icon next to it, then choose Delete from the options.

3. Confirm that you want to delete the folder by clicking the Delete button.

You have deleted the selected folder.