How to Change the Contact Email of Your Network Solutions Account

The Contact Email is the address listed on your account and is used for important updates. If you need to change the Contact Email of your account, this guide will walk you through the steps.

Follow the steps below to update your Contact Email:

1. Visit https://www.networksolutions.com/my-account/account-recovery-new.
    
2. Enter the domain name that is registered or associated with the hosting package for the account whose contact information you wish to update.
   
   
    
3. Select the role that best describes your relationship with the account. (Do not select Domain Owner, as this will prompt domain-related updates.) Click CONTINUE to proceed.
   
   

4. Select the Update email address option to update the email address of the account.
   
   
    

5. Enter your User ID to proceed.

   If you forgot your User ID, check the I forgot my User ID box and continue. Fill in the required information and click CONTINUE to proceed.
    

   
    
6. The next step will ask for a valid ID and/or document(s). The ID must match the name on any legal documentation requested.
    

   ID Requirements:
    

   
    
   • Must be in color — black and white scans/photos are rejected.
   • Must be a clear photo/scan of the physical ID — screenshots are not accepted.
   • Must be legible — all text (name, address, expiration date) must be readable.
   • Must be a government-issued photo ID. Acceptable IDs include:
     • Driver’s license
     • State-issued photo ID
     • Military ID
     • Passport


7. The next step will collect legal documentation(s). Required documents may vary depending on your account role and scenario. Additional documents may be requested depending on state and local laws. Follow the required documents shown in the Account Recovery Process prompt.
   
   

8. The next step will provide a space for additional details. You may explain unique circumstances, clarify your situation, or add relevant information. Click SUBMIT to finalize.
   
   
    
9. Your request has been submitted! Please allow 24–48 business hours for review. If additional information is required, one of our specialists will contact you via email.
    

Review

Updating your Contact Email keeps your account secure and ensures the correct person receives important notifications. By following this guide, you can update the Contact Email on your Network Solutions Account and ensure all future communications are properly delivered.