Powered by Network Solutions: WebsiteBuilder - Handling Multiple Packages

You can manage orders based on the status of the line item. This feature allows a store owner to break down the items listed in order and process them separately. This means that a store owner can split up an order into multiple packages if necessary.

In this article, we will take a look at how orders are broken down and what you can do to process separate orders into different package types.

1. Log in to your account via https://www.networksolutions.com/my-account/login.
2. Click Hosting on the left navigation menu.
   
    
   Note: Alternatively, if you have multiple hosting accounts, you need to click MANAGE first to proceed with Step 3.
3. Click on WebsiteBuilder, under Site Builders.
   
4. Click Manage Site under SETTINGS. This action will open your WebsiteBuilder screen in a new tab.
   
5. Click the page navigation drop-down menu on the upper left and select Store.
   
6. From your Store page, click on your Store section.
   
7. On the right panel, click on the Settings tab. Then expand the Store settings menu at the bottom.
   
8. Click the Manage Store button under Store settings.
   
9. Once the MANAGE STORE screen is up, click on Orders from the left panel.
   
10. Click the In progress tab. Then, select the order that you want to manage.
    
11. On the Order Details screen, click the Order tab. Then mark the item that you want to manage separately.
    From here, you can:
    1. Mark the selected item as shipped by clicking the Marked As Shipped button
       
    2. Or cancel it by clicking the three-dot menu and clicking Cancel Item.
       

Review

Managing orders in your store is simple with the option to handle each item one by one. This feature lets you split an order into separate packages, send items that are ready, or cancel specific products if needed. It’s helpful if some items are out of stock or take longer to prepare. From your WebsiteBuilder dashboard, you can go to the Store section, check orders, and take action—like marking items as shipped or canceling them. This makes it easier to keep customers happy, avoid delays, and manage your stock well.