Email Support Articles

Beginning in early 2016, we began the process of migrating customers from old webmail platforms onto Roundcube.

This article provides an overview of Store and how to set it up.

Your webmail features a new modern theme that improves your entire email experience. If, however, you prefer the original look, follow these instructions to restore it.

This article shows how to access WebsiteBuilder through legacy and foundation experience.

Roundcube is a free webmail solution provided to all of our hosting customers. You can check messages and manage various aspects of your webmail experience through Roundcube's online interface.

This article discusses invoices, billing, and renewal dates.

WordPress gives you the power to choose which page you want to display as your front (home) page. Your blog posts are displayed as your front page by default, but you can change it at any time.

The primary FTP user shares login credentials with your hosting account. We recommend not sharing these credentials, even with webmasters or designers. However, you can create secondary FTP users with limited access to specific website folders.

Improvements to the WebsiteBuilder Text editing toolbar. View article to be guided on the text editing toolbar of WebsiteBuilder.

Many website builders are stored online inside of your iPage hosting account. However, many popular offline builders exist which are stored on your personal computer instead. When it is time to publish your website online, these offline builders temporarily connect to your FatCow account via FTP to upload a published copy of your website. While some offline website builders may need to be manually uploaded through an FTP Client, some have the capability of connecting via FTP directly.

This page contains a list of all our WordPress tutorial videos.Introduction to WordPressInstalling WordPressChanging Themes and AppearancesCreating a PageCreating a BlogAdding a Photo GalleryUploading a Document'

You can create, manage, and import addresses into Roundcube.

Our email servers impose certain email limits in order to help maintain a healthy and functioning email system. These limits refer to any email-related activities handled exclusively with our email servers. G Suite has its own, separate email limitations.

Have you always wanted to start your own blog but didn't know how to start? With this article you can learn how easy it is to create a blog and get started today!

Mailboxes have a limited amount of space and will stop receiving incoming messages once they have reached their capacity. Deleting messages on a regular basis helps to keep a mailbox free to accept incoming messages.

Malware is short for malicious software and refers to any code that is intended to disable or compromise your security. Your website is considered 'hacked' if it contains malware.

Add hyperlinks to text, images, buttons and more in WebsiteBuilder.

Learn how to create a standard mailbox on your account.

This article helps customers get onboarded until they can publish their site and get it online.

Keep your website organized by using files and folders. This article will show you how to create new files and folders with File Manager.

Learn how to add a header image using the WebsiteBuilder. Follow our step-by-step guide to log in, manage your site, upload images, and publish your changes for a refreshed look.

This is a video tutorial providing a step by step walk through on how to add effects to your WebsiteBuilder.

This article provides an instruction on how to add contents like images, video, links etc. to your Website Builder.

In this article, you will learn how to enable/disable theme animation.

FTP clients are the preferred method when using FTP to transfer files. An FTP Client is an application that specializes in optimizing your FTP connection. This guide covers a popular FTP client called FileZilla. We recommend FileZilla because it is fast, free, and easy to use.